error 205

Question

[Windows 10]After trying to start InDesign, I get the 205 error, with a link to a support page.Following the procedure there (disable virus protection and firewall, change form Firefox to Chrome, deinstall and reinstall in Creative Cloud ) doesn't change anything. Bit frustrating, as reinstalling took at least half an hour (after which I went doing something else). And of course I have loads of work.Clicking on the headphone icon below ('talking with real people') just gets me back to the same support page.What to do?

Manan Joshi · Accepted Answer

Please try the following onceSign out and sign in back to the Creative Cloud Desktop app.If the above does not resolve the problem then follow the steps mentioned at the following linkhttps://helpx.adobe.com/in/download-install/kb/adobe-license-issues-keychain-credential-mgr.html-Manan

Manan Joshi · Answer

To contact support follow the instructions given below
1. Go to https://helpx.adobe.com/contact.html?rghtup=autoOpen
2. Wait a bit on the page that opens up, it should automatically open a chat popup. If that does not happen then look for a call out/chat icon at the bottom right, click over it and the chat popup should open
3. In order to talk to a human type "AGENT" in the chat box
4. If you are not able to get to the chat window, then disable your adblockers, firewall, enable cookies/scripts on your browser. If it still fails then change your browser/machine/network.

P.S. Be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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