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davidn34208716
Known Participant
October 25, 2020
Question

Error # 503f when wanting to post online InDesign CC 2021 v16.0

  • October 25, 2020
  • 2 replies
  • 3410 views

Hi
Error # 503f when wanting to post online
InDesign CC 2021 v16.0, message pop-up error # 503f: an unknown error occurred, retry aftar some time

I would like to get a solution to the problem

time

This topic has been closed for replies.

2 replies

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ahmd26386005ik25
Participant
February 23, 2023

I had the same problem with me, and when I looked at the responses, I was sure that there is no solution to the problem through Adobe staff .. this is a waste of time, nothing more

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity Expert
Community Expert
February 23, 2023

Hi @ahmd26386005ik25 error 503f indicates the inability to verify the account while attempting to publish.

Check your firewall/wifi settings or the steps outlined in this document:

https://helpx.adobe.com/indesign/kb/upload-error-publishing-indesign-document.html

    E
    Eduardo24479189jovn
    Participant
    May 18, 2022

    Did you solve this error? I have the same and I don´t finde the answer

      E
      Community Expert
      Eugene TysonCommunity Expert
      Community Expert
      May 18, 2022

      So strange nobody replied to this at the time.

       

      There's a troubleshooting guide here

      https://helpx.adobe.com/ie/indesign/kb/upload-error-publishing-indesign-document.html

       

      Outside of this

       

      If a document is not behaving well then try 

      File>Export 

      Choose IDML

      Open the IDML in InDesign
      Save the file as a new InDesign file with a new name
      See if the issue persists.

       

      ---

       

      Try resetting your preferences:
      The easiest way to reset everything is to delete the InDesign preferences: as soon as InDesign starts to boot hold down Shift, Alt, Ctrl (and Apple/Cmd if working on a Macintosh). A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
      Further info and instructions here if needed:
      https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

       

      ---

      Reinstalling rarely fixes everything - you can do a complete reinstall using the
      Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

       

       

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