Error: Cannot handle the request because a modal dialog or alert is active.

Forum|Forum|3 years ago
September 24, 2022
2 replies
646 views

While running the script in indesign from extendscript, this error shows! "Error: Cannot handle the request because a modal dialog or alert is active." How to fix this error. I closed the dialog box and also no alert box is active while running the script.

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Robert at ID-Tasker

Legend

In JS:

app.scriptPreferences.userInteractionLevel = UserInteractionLevels.neverInteract

VBA will be similar.

M

Manan Joshi

Community Expert

Does it happen on some other machine as well with the same code? There are two possiblities

The InDesign installation or machine setup has an issue. I have seen this error reported before as well on the forum so it could be more than the script
The script code is causing this and it happens anywhere this code is executed. To figure this out test on a different machine as well. If this turns out to be the case then share the code here so that we all can collectively discuss over it or else you can try to figure out what is causing the issue by commenting out portions of code.

-Manan

K

Karthik SGAuthor

Inspiring

Thank you @Manan Joshi for your suggestion and reply! I tried in another machine but not working for me. But I found a way to ignore that error!

I get this error when i try onClick events, So simply ignored onclick events and by closing the Ui Dialog window after receiving the inputs and then passing over to nextLine of script working fine! So I enabled cancel button alone to exit the script and ignored Ok button function. on very nextline I simply closed the window using "win.close()" function.

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