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A
Amanda26246883gdmw
Participant
June 24, 2024
Question

Error: Cannot place this file. Invalid PNG file in InDesign 19.4 on MacOS Sonoma 14.5

  • June 24, 2024
  • 2 replies
  • 392 views

I have many Indesign files that seem to no longer work. I've recently changed to a new laptop, and resynced Dropbox with my desktop. I'm running Indesign 19.4 within Sonoma 14.5 on a MacBook air (the latest). In the thumbnail I can see all linked content, images (PNG), types and various fonts, etc.

 

The error message is: Cannot place this file. Invalid PNG file.

 

I can see this is an old issue here on the community, but nothing new about this error.

Any help would be most helpful.

 

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    2 replies

    Barb Binder
    Community Expert
    Barb BinderCommunity Expert
    Community Expert
    June 25, 2024

    Hi Amanda:

     

    If you copy a .png to your local drive (out of dropbox) and place it, do you get the same error message? (I work exclusively on files stored on dropbox with no issues, so just trying to narrow down the issue.)

     

    ~Barb

    ~Barb at Rocky Mountain Training
      A
      Amanda26246883gdmwAuthor
      Participant
      June 25, 2024

      Hi, Same error working outside of Dropbox. Thanks for narrowing it down, at least I can rule out Dropbox.

      HARSHIKA_VERMA
      Community Manager
      HARSHIKA_VERMACommunity Manager
      Community Manager
      June 25, 2024

      Hi @Amanda26246883gdmw,

      Thank you for sharing the information that our expert has asked. Could you please also tell us if it's happening with all files or with a specific file? Also, is it happening with a specific JPEG or PNG file?

       

      Is it possible for you to share the InDesign packaged file with me along with the JPEG or PNG you're trying to place over a private message, so we can test on our end?

       

      We will try our best to help.

       

      Thanks,

      Harshika

      A
      Amanda26246883gdmwAuthor
      Participant
      June 24, 2024

      Basically the boxes with text or images (jpegs, pngs) randomly either display or don't. When i try to replace with a jpeg or png I get the same error message.

       

      Should I roll back InDesign to an earlier model? Would that work?

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