Error Code 6: Could not complete your request because of a database error.

Forum|Forum|1 year ago
July 27, 2024
1 reply
2502 views

For some reason I cannot open my Indd file anymore. When I tried opening it it says it "Could not complete your request because of a database error. The file "....indd" is damaged(Error code: 6)

I tried changing the file handling options

I tried uninstall and reinstall both the old and new ver. of indesign but still couldn't open the file

I tried exporting the file to IDML but it also crashed

Im not sure what can do anymore

Much appreciated if anyone can help, Thanks

This topic has been closed for replies.

Robert at ID-Tasker

Legend

Where and how have you saved your file?

Local drive or remote / removable - network, cloud, external drive?

What OS and InDesign version(s)?

T

Tsz Ting Angi25914199juonAuthor

Participant

i just did save file on my external drive with the usual save button under file.

I usually use it on my Window 11 laptop with the currently indesign 19.5.

L

Laubender

Community Expert

Hi @Tsz Ting Angi25914199juon ,

duplicate the InDesign file and move the duplicate to your Desktop.

Try to open the duplicated InDesign document with InDesign's File > Open… dialog.

You have some options there. "Open as Duplicate" is one. Perhaps you'll try this and if successful save the document on your Desktop with a new name.

Regards,
Uwe Laubender
( Adobe Community Expert )

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