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Participant
May 28, 2024
Question

Error exporting file to PDF

  • May 28, 2024
  • 3 replies
  • 280 views

Hi there. I'm trying to export an InDesign file but this error prompts:

 

"Failed to export the PDF file."

"Possible cause of failure is present on spread with page number "4"

 

Is it because I am using the embedded font or the file maight be corrupted? (when i am trying to package it failed too)

 

This topic has been closed for replies.

3 replies

Brad @ Roaring Mouse
Community Expert
Community Expert
May 28, 2024

Is the font used in a placed graphic on page 4? or is it used more widespread throughtout the document?  If the former, you could consider converting the font to outline in that graphic to avoid the situation alrogether.

Steve Werner
Community Expert
Community Expert
May 28, 2024

The font is shown the error message: "DFYuanHK W3"

 

I did a search for that font name and found this page. It's an older font and probably doesn't allow creation of PDF. You can see the name of the creator on this page. If you could find the creator company you can get confirmation of this:

 

Robert at ID-Tasker
Legend
May 28, 2024

Try IDMLing to fix your file - export as IDML, open, save with a new name. 

 

If it won't help - check what is on 4th page - then start deleting objects one by one untill you find culprit.