Skip to main content
abbeyx3
abbeyx3
Participant
April 6, 2015
Question

ERROR ITMS-90228: "Images larger than 4,000,000 pixels are not allowed in books" error message when trying to upload ePub with iTunes Producer

  • April 6, 2015
  • 12 replies
  • 14969 views

I get this error when trying to submit an ePub through iTunes Producer:

ERROR ITMS-90228: "Images larger than 4,000,000 pixels are not allowed in books"

I don't have any photos over 4 million pixels. Help?

This topic has been closed for replies.

12 replies

Show previous replies
Derek Cross
Community Expert
Derek CrossCommunity Expert
Community Expert
July 5, 2015

‌Check the dimensions of your mages.

For example, an images that's 1750px x 2500px would be 4,375,000px and therefore be rejected.

S
Small Town Gal
Inspiring
July 5, 2015

Dear Derek,

I did check all of my images and they were properly cropped except for the pdf file which I changed over to .png and sized to the appropriate dimensions.  After checking all of the images and not finding any other ones that were not sized to appropriate dimensions, it finally dawned on me that the rasterized cover image that I had included was causing the problem and could not even be seen among the images that I was checking.  Getting rid of that rasterized image in the export finally cleared up the error problem -- hooray -- and it might also be abbeyx3's problem.

Small Town Gal

S
Small Town Gal
Inspiring
July 5, 2015

Dear abbeyx3

I received the same error message and after reading other comments online, I realized that I had checked the box that asks if you want to rasterize the first page of your epub for use as the cover image.  When I went into the export dialog and unchecked that box, the book went through without problems.  I had also included a separate cover image through iTunes Producer, so I think iTunes was seeing two cover images and the one that Adobe delivered as rasterized was probably over the 4,000,000 limit -- you just don't see it in your image links or think of it as an image, so you can't locate it -- I hope this helps.

Small Town Gal

forebrain
forebrain
Inspiring
June 20, 2020

@Small Town Gal

Thanks! I hv this problem with that cryptic message. Will try your tip as I had ticked "Rasterize the first page..." too. 

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices