Error opening shared XD file - not disconnected

Question

Suddenly I'm getting an error when trying to open a shared XD document.  I keep getting the "Editing isn't supported on shared XD documents when disconnected from Creative Cloud" error.  But I'm NOT disconnected from Creative Cloud. This is incredible frustrating. I'm continually having to log out of Creative Cloud. Restart. Log back in, and relaunch CC.  And sometimes that still doesn't fix the issue!

kglad · Answer

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop bugs">

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