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A
Anonymous
September 6, 2012
Answered

Error when printing booklet

  • September 6, 2012
  • 6 replies
  • 76519 views

When trying to print booklet from cs6 InDesign the error reads: The active document uses multiple page sizes. Print booklet works only with documents that use a consistent page size.

I have went into document setup, the icon at the bottom of the pages menu box that allows you to edit page size, even tried changing the master page sizes and applying the master to all pages. None of this is removing the error message when trying to print booklet. If possible please help me.

    This topic has been closed for replies.
    Correct answer sagar-khanna

    Pleased to inform that this bug should be fixed in the next release.

    6 replies

    sagar-khanna
    Adobe Employee
    sagar-khannaCorrect answer
    Adobe Employee
    March 21, 2013

    Pleased to inform that this bug should be fixed in the next release.

      Peter Spier
      Community Expert
      Peter SpierCommunity Expert
      Community Expert
      March 21, 2013

      Thanks for that. I don't suppose there's any hope it will also geet ported back to CS6 in the next service update?

        A
        Andrej Balaz
        Known Participant
        February 27, 2013

        I can confirm I have this bug, too. All my pages have the same master applied and I have never touched the page size tool...

        Z
        Zybean
        Participant
        October 27, 2012

        This may be a bit late in coming but I believe I have found the problem. If the documnet creator changes the document dimensions in File--> Document Settings, the print booklet funtion will no longer work and you will get the "can't print because doc has multiple page sizes" error. I was getting the error because I switched orientations from letter-half landscape to letter-half portrait. I too manual checked every possible thing to do with page size, margins, documents, to make sure all pages were the same with no discernible problem.

        I tested this by making a new document and adding shapes to it. I ran  print booklet and it exported fine. I then changed the orientation in Document Setup and then print booklet gave me that error; so I'm very certain this is the cause. So long as you don't change your document dimensions after you create it, you're fine. I have unfortunately found no other work around than to copy and paste in to a new and set-correct-from-the-start document.

        I have  filed a bug report on it as per Peter Spier's comment.

          H
          HMT_RDG
          Participant
          October 30, 2012

          Thank you to Zybean for the explanation.  I had this same problem, after reading your comment I remembered that I had initially gotten the height and width swapped round and had to edit it after creating the file.  I'll copy it over to a new file.

          D
          dimensioncinq
          Participant
          September 23, 2012

          menu Layout --> pages --> apply master to pages

          doesn't fix the problem ==BUG

            Peter Spier
            Community Expert
            Peter SpierCommunity Expert
            Community Expert
            September 23, 2012

            Applying a master to a page doesn't insure that the page sizes of the master and document pages are the same.

            I don't know what the trigger is for the problem reported here and in the earlier thread, but I'm not yet ready to say categorically it's a bug. That said, if you have a reproducible case where you can describe the steps necessary to make this happen, please do file a bug report at Adobe - Feature Request/Bug Report Form

            A
            Anonymous
            September 6, 2012

            @Peter Spier your comment #2 is what I actually ended up doing before you replied.

            @Everyone Thanks to all your helpful comments

            E
            Community Expert
            Eugene TysonCommunity Expert
            Community Expert
            September 6, 2012

            You must have used the page resize tool to resize a page or pages.

            To fix, say in a 32 page booklet:

            I'd print pages 1-16 in the booklet

            If the error still occurs I'd try printing 1-8

            Then 1-4 etc. until I narrow the page number down to what page is causing the error.

            It could be that pages 1-16 are fine. So I'd try printing 17-32, then 17-24 etc. until I narrow down the page causing the error.

            Peter Spier
            Community Expert
            Peter SpierCommunity Expert
            Community Expert
            September 6, 2012

            Actually, we had another case of this last week, and both the creator of the file and I confirmed that all pages were in fact the same. The only way I found to fix the file was to go spread by spread and copy the content, then paste in place in a new file.

            MrTIFF
            MrTIFF
            Participating Frequently
            September 6, 2012

            Wow, wouldn't it be great if there were some reasonable alternative to the, um, "idiosyncratic" Print Booklet? ;-)

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