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ZeroSixteen
Participant
June 16, 2022
Question

Errors in In Design, Intermittent Crashing after updating to Mac Monetery

  • June 16, 2022
  • 1 reply
  • 301 views

Hello,

We are having a issue with InDesign where it will intermittently crash or error out after updating to Mac Monetery, Below i have some screenshots of the errors we are reciving on our InDesign.

A few things we have attempted

1. Un-install and Re-install of InDesign 

2. Un-install and Re-install of all adobe creative cloud products

3. Running though the steps in the Adobe Creative Cloud Cleaner tool Article
4. Perfoming a Clean Install by Clearing the User Libary and Clearing the System Libary

5. Reverting to a older version 17.0 and then 16.4

6. Re-creating the Mac Profile 


We are on Mac version 12.4 

This topic has been closed for replies.

1 reply

Willi Adelberger
Community Expert
Willi AdelbergerCommunity Expert
Community Expert
June 16, 2022
  1. Uninstall all Adobe Programs
  2. Run the CC Cleaner Utility.
  3. Use the Disk Utility to repair all permissions on the computer. I believe this is the problem, but if you have installed with wrong permissions it will cause further problems, that is why I recommend 1. and 2. But you could try to repair and run.
  4. Install the programs again.
    Z
    ZeroSixteenAuthor
    Participant
    June 17, 2022

    Thanks, I will try this out and keep you updated. 

    Z
    ZeroSixteenAuthor
    Participant
    June 17, 2022

    Just tried running disk utility here are the results of running first aid on the disk. Everything seems to check out okay.

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