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Participant
September 12, 2023
Question

Export-Problem Book to PDF

  • September 12, 2023
  • 4 replies
  • 367 views
Hi there

I have Problems to export PDF's - InDesign crashes and shows:
Can you help me?
 
-------------------------------------
Translated Report (Full Report Below)
-------------------------------------
 
Process:               Adobe InDesign 2023 (Beta) [64867]
Path:                  /Applications/Adobe InDesign 2023 (Beta)/Adobe InDesign 2023 (Beta).app/Contents/MacOS/Adobe InDesign 2023 (Beta)
Identifier:            com.adobe.InDesign
Version:               18.9.0.35 (18900)
Code Type:             ARM-64 (Native)
Parent Process:        launchd [1]
User ID:               501
 
Date/Time:             2023-09-12 13:53:48.8032 +0200
OS Version:            macOS 13.2.1 (22D68)
Report Version:        12
Anonymous UUID:        C6ACBED2-3855-6B5A-7990-4C09F1A26A42
 
Sleep/Wake UUID:       EC327271-0B00-4DF5-98A0-6A557DBC88F7
 
Time Awake Since Boot: 53000 seconds
Time Since Wake:       1733 seconds
 
System Integrity Protection: enabled
 

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4 replies

Community Expert
September 14, 2023

Hi @michaelf78098330 ,

when you switched from the beta documents to InDesign 18.4 or 18.5, did you just use the documents that were saved with the beta version and opened them in the release version? That could be also an issue. Some faulty data in beta could be still in the documents; even if you saved them with the release version.

 

I would go like that:

Export all of your book's documents to IDML.

Open the IDML files in the release version of InDesign and save them to a new name.

Only then add them to your InDesign book file you created with the release version of InDesign.

 

Hm. If you are not working with an InDesign book file follow my suggestions as well.

Convert all documents you started or worked on with the beta version of InDesign through IDML.

Hope, that helps…

 

Regards,
Uwe Laubender
( Adobe Community Expert )

BobLevine
Community Expert
Community Expert
September 12, 2023

Update your operating system!

Participant
September 13, 2023

Hi BobLevine

 

I just updated my operating system - still the same problem:

https://pastebin.com/gZmR9jjT

BobLevine
Community Expert
Community Expert
September 12, 2023

The next time you need to post a crash report please do so at pastebin.com and give us a link. 

Participant
September 12, 2023

Thank you!

Barb Binder
Community Expert
Community Expert
September 12, 2023

Hi Michael:

 

I see you are on the InDesign beta, which is still under development. Can you try this from the general release? 

 

It's probably worth the reminder that beta versions are for playing with and testing on a back-up computer—we always want to do our "real" work on the official release.

 

~Barb

~Barb at Rocky Mountain Training
Participant
September 12, 2023

Hey Barb

Yes, at the moment I work on the Beta, because the Version 18.5 doesnt run on my mac Studio pro (the preload window opens and closes after that). But in the Version 18.4 (which is running) I have the same crash:

 

Thanks for your help!

https://pastebin.com/HCGhJH8f