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Sassi Cassi
Sassi Cassi
Participant
July 15, 2022
Answered

Eyedropper Tool Broken InDesign 2022

  • July 15, 2022
  • 2 replies
  • 446 views

The eyedropper tool has completely stopped working within my InDesign 2022 application - not sampling text, not sampling the color. I have been a graphic designer since 2000 focused on layout design within InDesign, so I know how it works and how it's supposed to work, and it's not working. Also, yes I am using the eyedropper tool and not the color sample or measure tool. 

 

This is not my first rodeo in troubleshooting...I have restarted the program, and restarted my computer - no change. After scouring existing google fixes, I have also double-checked the settings and they are all on. This is a total setback for my day-to-day projects, and working around this issue is just a time suck. The issue just popped up yesterday without any updates to programs, operating systems, or computer. 

 

Help?!?! Has anyone had this issue or have any suggested fixes to this? 

This topic has been closed for replies.
Correct answer Sassi Cassi

Well I solved it.... I was working off an old file, like 3 years old file. Once I opened a new document wa-la worked.

2 replies

Sassi Cassi
Sassi CassiAuthorCorrect answer
Participant
July 15, 2022

Well I solved it.... I was working off an old file, like 3 years old file. Once I opened a new document wa-la worked.

Mike Witherell
Community Expert
Mike WitherellCommunity Expert
Community Expert
July 15, 2022

And I suppose you have checked for the presence of a big empty frame covering the page, whether local page or master/parent page? And have you looked at locked layers?

Mike Witherell
Sassi Cassi
Sassi CassiAuthor
Participant
July 15, 2022

Thank you Mike for your quick imput... I feel silly really. But I opened an old design file to use the template, and that was the issue right there. An old file, which was not working properly. Once I opened a new file, everything worked again. 

Peter Spier
Community Expert
Peter SpierCommunity Expert
Community Expert
July 16, 2022

Did you double click on the eyedropper to check the eyedropper settings in that old file to see what was checked and unchecked?

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