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November 27, 2025
Question

facing serious issues after updating to the latest InDesign version 21.0.

  • November 27, 2025
  • 1 reply
  • 233 views

Hi Adobe Team,

I am facing serious issues after updating to the latest InDesign version 21.0.

The software has become extremely slow, and the main problem is that the tool panels (Pages, Layers, Colours, Effects, etc.) are not responding on a single click. The application itself is running, but these icons become unresponsive or inaccessible, which is disrupting my entire workflow.

Please look into this issue urgently. It’s affecting productivity and making the software very difficult to use.

Thank you.

Priyankar 

1 reply

leo.r
Community Expert
Community Expert
November 27, 2025

Are you experiencing the same issue by any chance:

https://community.adobe.com/t5/indesign-discussions/popup-tools-don-t-open-in-the-new-indesign-21-0/td-p/15583478

 

I know you're already running 21.0.1. In that thread, this update solved the problem for one user but not another. There are also other suggestions there to troubleshoot this issue.

 

Also, what's your operating system version?