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Participant
September 23, 2019
Question

Failed to Import images into an InDesign Document

  • September 23, 2019
  • 2 replies
  • 2069 views

Hello, I am trying to import images into an Indesign Document via Bridge. However, each time I try, it beings up an alert saying 'Import Failed'

It worked just fine two days ago...

 

Any help appreciated - I am not an IT minded person though!

 

Alison 

 

{Renamed by MOD}

This topic has been closed for replies.

2 replies

Srishti_Bali
Legend
September 27, 2019

Hi Alison,

 

Sorry to hear about the trouble you are facing. I am hopeful that the issue is resolved by now. If not, I would request if you can share a few more details in addition to the ones asked by Steve:

  • Is the issue related to a specific document(s)/asset(s)? If yes, could you please share the document(s)/asset(s) with us? You can upload it to the creative cloud and share the download link.
  • When did this start happening? Are there any recent changes made to your system? For example, any antivirus, system updates or web extensions installed recently.

 

Regards,

Srishti

Steve Werner
Community Expert
Community Expert
September 23, 2019

Important questions to answer: (1) Exactly what version of InDesign? (2) Exactly what operating system are you running? (3) What version of Bridge are you running? (4) Exactly how are you trying to import from Bridge (drag and drop, File > Place in InDesign, what?