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Participant
Nov 10, 2026 8:36 PM UTC
Question

file corruption

We frequently encounter issues where InDesign files will get corrupted. The only reliable solution we have found is to copy/paste the contents of the file into a new document, which is needless to say extremely frustrating.

    8 replies

    Abhishek Rao
    Community Manager
    Community Manager
    Nov 13, 2026 10:39 AM UTC

    Hi ​@Dynamic_Oceane3e4 and ​@TaliaAW,

     

    Sorry to hear you're experiencing these document corruption and saving issues, especially after upgrading to InDesign 2027.

    Since you're able to open and edit the documents but encounter an error when saving, could you first try File > Export > InDesign Markup (IDML) on a backup copy, then reopen the IDML and save it as a new INDD file? Reference: Adobe — Troubleshoot damaged InDesign documents.

    Could you also try saving an affected document under a new name to a local folder outside any cloud-synced or network location and let us know whether the error persists?

    Additionally, please confirm your operating system, where the files are stored, and whether the same issue occurs with a newly created blank document.

    If possible, please share a sample affected INDD file and a screenshot of the error. You can share them here or send me a downloadable link via DM using Google Drive, Dropbox or another cloud-sharing platform if they're confidential.

    Thanks for your patience and cooperation!

    Abhishek

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    Participant
    Nov 12, 2026 8:49 PM UTC

    Before copying and pasting into a new document next time, try a round trip through IDML: File > Export, format InDesign Markup (IDML), then open the .idml and save it as a new .indd. InDesign rebuilds the document from that description, which often leaves the damage behind, and unlike copy and paste it keeps your parent pages, styles, swatches and layers. It is the long-standing first step for corrupted files on this forum. And as leo.r says, keep 2026 installed for live work until 2027 settles down.

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    Participant
    Nov 12, 2026 10:43 AM UTC

    Hi, My colleague and I seem to be encoutering this issue since we updated to 2027. Is anyone else experiencing this issue and do we know if Adobe are working on a fix? 

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    leo.r
    Community Expert
    Community Expert
    Nov 12, 2026 11:30 AM UTC

    Hi, My colleague and I seem to be encoutering this issue since we updated to 2027. Is anyone else experiencing this issue and do we know if Adobe are working on a fix? 



    First, can you please describe what issue exactly you encounter. Can you post any error screenshots? What’s your operating system version?

    In any case, it’s too early to start using InDesign 2027. Reinstall InDesign 2026 (if you uninstalled it) and only use InDesign 2027 for testing at this point.

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    Participant
    Nov 12, 2026 11:48 AM UTC

    When I open any indesign file pre the 2027 update, we get an error message which says ‘InDesign is unable to save this file. We tried, but it appears to be damaged.’ I know that all my files are not damaged as I can open and edit them, just not save. The current work around I have is to copy some pages into a new design file and save that. However, this sometimes doesn’t work. Why is it too early to start using Indesign 2027 version22? It’s auto downloaded so why would they push it out if it wasn’t ready to use? Thank you for your help

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    Joel Cherney
    Community Expert
    Community Expert
    Nov 11, 2026 1:06 AM UTC

    Monica has good questions - I'd add "how old is the file?"

     

    I experience document corruption, sometimes, especially when the file was started many years ago, and has been gradually updated to each new version of InDesign. Similar file corruption occurs to people whose workflow for starting a new project is to go find a similar old project and use it as a template - this can lead to corrupt files over time. You can hold down control while clicking on "About InDesign" in the Help menu, and see a file history showing every save, to see if your file was originally started in 2025, or 2005. 

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    Monika Gause
    Community Expert
    Community Expert
    Nov 10, 2026 8:50 PM UTC

    Please give us your computer specifications.

    Where do you save the files?

    How large are the files?

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