File gone after software update

Forum|Forum|2 years ago
November 4, 2023
2 replies
383 views

I recently saved my indesign file, then my laptop had to do a software update and after my update, the file i saved was resetted to 25 days ago. Everything else i saved was still on my laptop but this particular file was gone, is there any way i can get my file back?

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Lukas Engqvist

Community Expert

Note that cloud services like iCloud and OneDrive may be archiving/removing files they no longer consider you need or to free up space. Never save important files in your downloads folder but place them in a known place.

J

Jonathan BEAuthor

Participant

okay thanks lukas, ill be more carefull from now on

leo.r

Community Expert

okay thanks lukas, ill be more carefull from now on

By @Jonathan BE

...and also make sure you're running incremental backup - such as Time Machine - at all times. Then you'd easily retrive your file's version from the desired day.

Mike Witherell

Community Expert

These two events are not likely to be connected to each other. Did you save your InDesign file in where, exactly? If you saved it in a google drive, dropbox, box, or the like, it will have other versions saved automatically.

Mike Witherell

J

Jonathan BEAuthor

Participant

Hi Mike, thanks for your reaction! I saved it in my downloads. It made several copies, but after the update my whole indesign was resetted to 25 days prior. My icloud is full so it did not save in the cloud, but it shouldve been saved somewhere.

Kind regards Jonathan

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