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chrisohara221
Participant
August 27, 2024
Answered

File Save menu missing

  • August 27, 2024
  • 2 replies
  • 531 views

I'm not sure what's going on but when opening Indesign 2024 now he top menu where you go File, Save has disappeared and I can't see how to get it back. Does anyone have a solution for this please?

This topic has been closed for replies.
Correct answer Manan Joshi

Try trashing the preferences or cleaning the cache that might help. See the article below

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

-Manan

 

2 replies

Anshul_Saini
Community Manager
Anshul_SainiCommunity Manager
Community Manager
August 27, 2024

Hi @chrisohara221,

 

I’m sorry to hear you’re experiencing this issue with InDesign. As Manan suggested, try resetting the preferences or clearing the cache; this often resolves odd behaviors like missing menus. You can follow the steps in the article.

 

If that doesn’t solve the problem, could you please confirm the exact version of InDesign you’re using and your operating system? If you’re on a Mac, also check that the menu bar isn’t set to automatically hide in the system settings.

 

We’ll figure this out together!

 

Best regards,

Anshul Saini

M
Community Expert
Manan JoshiCommunity ExpertCorrect answer
Community Expert
August 27, 2024

Try trashing the preferences or cleaning the cache that might help. See the article below

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

-Manan

 

-Manan
D
default8c16eootclrr
Participant
September 16, 2024

Thank you - my top menu bar (? ribbon?) was missing also and using the shift-control-option-command combo when starting up In Design on my mac allowed me to delete the preference files and resolve the issue. 

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