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October 18, 2022
Question

Files don't sync

  • October 18, 2022
  • 1 reply
  • 420 views

Hello,

 

My InDesign files are noy syncing to the creative cloud. I am trying to save them to the cloud, but it just shows a red triangle. There is no explanation why. How can I fix this? Thank you.

 

This topic has been closed for replies.

1 reply

rob day
Community Expert
Community Expert
October 18, 2022

Hi @thepaperwings , I can’t see the complete file name or the container folder names, but it could be you are using an illegal character. Here’s a syncing trouble shooting page:

 

https://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html

 

 

October 19, 2022

Thank you, I will have a look at this page.