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Participant
July 10, 2020
Answered

First time using indesign, can't save or export a file

  • July 10, 2020
  • 3 replies
  • 457 views

New document, 1 text box 1 sentance. InDesign can't save the file as it says it is corrupted.

Mac Osx14. 8Gb Ram

InDesign cc 

Only creative cloud is open,

This topic has been closed for replies.
Correct answer chrislan
Once we had updated our mac OS to a later version of Mohave and we deleted the sniffer program with Adobe cs we are now able to save and export Indesign files correctly. Thanks


This message and any attachments to it is for the intended addressee only. Please contact us immediately if you have received this communication in error.

3 replies

Sheena Kaul
Legend
July 20, 2020

Hi there,

 

I'm hoping that the issue is resolved for you. 

If any of the above-mentioned solutions or suggestions helped, please mark them correct.

If not, do let us know so that we can assist you further.

 

Regards,

Sheena

chrislanAuthorCorrect answer
Participant
July 20, 2020
Once we had updated our mac OS to a later version of Mohave and we deleted the sniffer program with Adobe cs we are now able to save and export Indesign files correctly. Thanks


This message and any attachments to it is for the intended addressee only. Please contact us immediately if you have received this communication in error.
Alexandre Becquet
Community Expert
Community Expert
July 10, 2020

Hello, can you tell us more ? Mac or PC ? Indesign Version ... It will be more efficient 😉 

Legend
July 10, 2020

Please show the message in full.

Please tell us the exact version of InDesign (not "latest")?