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Elton24228302rp4e
Participant
June 6, 2023
Question

Floating menus going off screen when connect with external monitor on Windows 11 and CC 18.5

  • June 6, 2023
  • 4 replies
  • 1654 views

I'm having issues with all floating menus like this, this is the top right of my screen. When clicked on stroke menu for instance, the floating goes off the screen and I can't rearrange it. Is there any fix to this. Only happens when using dual monitors.

<Title renamed by moderator>

    4 replies

    Barb Binder
    Community Expert
    Barb BinderCommunity Expert
    Community Expert
    August 30, 2023

    Hi @Nick31978105guh7:

     

    That is true. Books and the original libraries need to be docked each time you open them. When I open either, I immediately dock them and they stay until I close them, even with Window resizing.

     

    I've never had either open off my screen though where I can't get to them. Is that happening to you?

     

    ~Barb

    ~Barb at Rocky Mountain Training
    brianb2516
    brianb2516
    Participant
    November 1, 2025

    Go to full screen mode, the panel will become fully visible. Then you can move the panel to a place where it will be fully visible when you go back to normal mode or whatever you were working in. When i switch from dual monitors, I switch my workspace to avoid. But often forget.

    James Gifford—NitroPress
    James Gifford—NitroPress
    Legend
    August 29, 2023

    Double check your monitor setup (right click on desktop, Display) to make sure your monitor sizeresolutions are correct and you have them in approximately the matching configuration. It's low probability but worth checking.

    Barb Binder
    Community Expert
    Barb BinderCommunity Expert
    Community Expert
    August 29, 2023

    Hi Elton:

     

    Is it important to you that some or all of the panels are floating? Is there any reason not to dock them? If you're not sure how we can certainly give a hand.

     

    My preferred workflow is to set up the panels the way I like them, docked on both side of the screen and then I save that workspace using Window >Workspace > New Workspace. This allows me to maximize my window and reset my workspace when I move from one display to the other, so that everything is exactly where I want it. Nothing is going to float off screen if it is docked.

     

    ~Barb

    ~Barb at Rocky Mountain Training
    N
    Nick31978105guh7
    Participant
    August 30, 2023

    Hi Barb, this works for panels generally, except a long-standing bug where the Books panel is not treated like other panels and is not included in the Workspace definition. It will appear undocked every time you restart Indesign and open a book.

     

    Nick

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity Manager
    Community Manager
    June 16, 2023

    Hi @Elton24228302rp4e,

     

    Thank you for taking the time to reach out and report the issue. To assist us in investigating the issue further, could you kindly provide a screen recording that demonstrates the problem? Additionally, we would greatly appreciate it if you could share the details of your operating system, including any information about your external monitor setup. It would also be helpful to know the specific version of InDesign installed on your machine, as this will allow us to escalate the issue appropriately.

     

    We assume that the issue appears to be related to misalignments between the laptop and monitor, particularly when the resolutions and alignments differ. If the resolution and alignment settings are the same, the issue does not occur.

     

     

     

    Rest assured that we are committed to providing the best assistance possible.

     

    Thanks,

    Harshika

    E
    Elton24228302rp4eAuthor
    Participant
    August 29, 2023

    Hello Harshika. Sorry for the delay... Yeah both monitors are indeed different in size and resolution. 

    btw, I don't know why change the title to "macOS on InDesign 18.3" since I'm not using either of them. I'm using Windows 11 and CC 18.5

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