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A
AK09M
Inspiring
April 3, 2022
Answered

Font bug? with 17.2

  • April 3, 2022
  • 3 replies
  • 1368 views

Hi 

 

After updating to 17.2 I have a problem with a font family called QCF, the fonts worked perfectly in the previous versions of Indesign including 17.0 but no this is how it looks.

I really like how fast is Indesign in 17.2 and I don't want to get back to 17.0 but this font is essential for my work.

    This topic has been closed for replies.
    Correct answer HARSHIKA_VERMA

    Hi All,

     

    We appreciate your patience. The issue is fixed with the latest InDesign version (17.2.1). Please update InDesign to the latest version and see if that helps.

     

    If you still experience the issue on the 17.2.1 version, then please try resetting the preferences. It will fix the issue.

     

    Let us know if you need further assistance. We'd be happy to help.

     

    Thanks,

    Harshika

    3 replies

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity ManagerCorrect answer
    Community Manager
    May 10, 2022

    Hi All,

     

    We appreciate your patience. The issue is fixed with the latest InDesign version (17.2.1). Please update InDesign to the latest version and see if that helps.

     

    If you still experience the issue on the 17.2.1 version, then please try resetting the preferences. It will fix the issue.

     

    Let us know if you need further assistance. We'd be happy to help.

     

    Thanks,

    Harshika

      A
      AK09MAuthor
      Inspiring
      May 10, 2022

      It has been fixed indeed, thanks for notifying me.

      Anshul_Saini
      Community Manager
      Anshul_SainiCommunity Manager
      Community Manager
      April 5, 2022

      Hi @AK09M,

       

      We are sorry for the trouble. We are able to replicate the issue at our end with multiple fonts on v17.2 & in some instances, on v17.1 as well. We have logged a bug a with the product team last week, and they are currently investigating the issue on a priority.

       

      I would request you to upvote this UserVoice (https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/44970238-installed-font...) if not done already. By doing this, you will keep on getting updates related to this issue.

       

      Also, if possible, please share the download link to the fonts which are not showing up in Indesign here or via DM with me.

       

      In the meantime, you may install the older version of Indesign v17.0.1 or earlier until this issue gets fixed.

       

      Regards,

      Anshul Saini

      Steve Werner
      Community Expert
      Steve WernerCommunity Expert
      Community Expert
      April 3, 2022

      This has been reported before:

       

      https://community.adobe.com/t5/indesign-discussions/font-not-working-in-indesign-but-working-in-illustrator/td-p/12852343 

       

      You'll have to return back to version 17.1, I'm afraid, following Laubender's instructions.

       

       

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