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Answered

Font not working in InDesign but working in Illustrator

Forum|Forum|4 years ago
April 1, 2022
5 replies
2917 views

Hi everyone,

I used for two months the Font Lavigne Display (light, regular and bold) in my thesis, both in InDesign and Illustrator. Since last Friday it no longer works on InDesign, but continues to work on illustrator. In the Creative Cloud is active, but continues not to connect in InDesign.

Can anyone help me? Super stressed for the thesis delivery :((

This topic has been closed for replies.

Correct answer Harshika Verma

Hi All,

We appreciate your patience. The issue is fixed with the latest InDesign version (17.2.1). Please update InDesign to the latest version and see if that helps.

If you still experience the issue on the 17.2.1 version, then please try resetting the preferences. It will fix the issue.

Let us know if you need further assistance. We'd be happy to help.

Thanks,

Harshika

Harshika Verma

Correct answer

Community Manager

Hi All,

We appreciate your patience. The issue is fixed with the latest InDesign version (17.2.1). Please update InDesign to the latest version and see if that helps.

If you still experience the issue on the 17.2.1 version, then please try resetting the preferences. It will fix the issue.

Let us know if you need further assistance. We'd be happy to help.

Thanks,

Harshika

L

Laubender

Community Expert

Hi Red Cliff Design UK,

a couple of things you could try:

[1] Go back to version 17.1 or 17.0.1

[2] Wait until 17.2.1 is released with a bug fix; could be this week or next week.

[3] Sign in to InDesign Prerelease and test version 17.3

Regards,
Uwe Laubender

( ACP )

V Russell

Participant

SOLVED! I just installed the old InDesign 17.0 and the font works perfectly! Hoorah!

I'll wait for the new bug fix before updating again.

THANK YOU 🙂

Anshul_Saini

Community Manager

Hi @valeria23855618uefl @peterw76406245,

We are sorry for the trouble. We are able to replicate the issue at our end with multiple fonts on v17.2 & in some instances, on v17.1 as well. We have logged a bug a with the product team last week, and they are currently investigating the issue on a priority.

I would request you to upvote this UserVoice (https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/44970238-installed-font...) if not done already. By doing this, you will keep on getting updates related to this issue.

Also, if possible, please share the download link to the fonts which are not showing up in Indesign here or via DM with me.

In the meantime, you may install the older version of Indesign v17.0.1 or earlier until this issue gets fixed.

Regards,

Anshul Saini

V Russell

Participant

Hi there, I am currently having the same font issues with InDesign 17.2.... A new client's brand font is 'Cookies & Milk' which I have the full licensed version of. I've installed it and it works perfectly in Illustrator but will NOT work in InDesign. I'm relatively tech savvy and have tried everything I can think of to solve the problem... no success! Any suggestions? Please help ASAP as I can't work on my client's projects without it!

L

Laubender

Community Expert

Ah! See here this reply where also Lavigne was missing:

https://community.adobe.com/t5/indesign-discussions/activated-fonts-not-appearing/m-p/12852538#M471884

So yes, try to go back to InDesign 17.1.

How to is described here:

https://helpx.adobe.com/download-install/using/install-previous-version.html

Regards,
Uwe Laubender

( ACP )