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Participant
January 30, 2023
Question

Fonts disappears from one day to another

  • January 30, 2023
  • 1 reply
  • 180 views

I have a problem that is really puzzling me. Last Friday I started a new document, prepared with different fonts, margins and so on. Last Friday the document worked fine but when I open it today (without restarting the computer) I get an error message saying that a number of the fonts I selected are not installed on the computer. The problem persists even though I checked that the fonts exist and are activated. Likewise when I restarted. Anyone have an idea how I can move forward with this problem?

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1 reply

Harshika Verma
Community Manager
Community Manager
January 31, 2023

Hi @larst88158097,

 

Thank you for reaching out, and sorry for the trouble. We would request you to please try the below steps-

 

  • Sign out of InDesign and Creative Cloud Desktop app.
  • Restart the machine
  • Sign back into the Creative Cloud Desktop.
  • Go to the fonts tab and see if the same fonts are showing as activated.
  • Open InDesign and see if the fonts are showing as activated.

 

We will try our best to help.

 

Thanks,

Harshika