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Question

Fonts in InDesign

Forum|Forum|5 years ago
January 19, 2021
5 replies
1585 views

My colleagues and I have encountered a problem in InDesign that I hope someone can help us with.

We have a template that has an older font. We have now purchased more licenses which has been installed on one of my colleague’s PC. But, when she opens the template in InDesign, it says that the font does not exist. When we change to the newly installed font, the font does not show up. There are only two available choices to make (two weights). The old font is of True Type and the new OTF.

The font is installed correctly, and it can be seen and used in both Illustrator and Photoshop. We can see it in InDesign and can create new documents in the application with the new font but thus not use it in old templates.

If anyone has encountered this problem and knows how to solve it, we would be grateful for your help.

This topic has been closed for replies.

Barb Binder

Community Expert

I'm guessing by now that @AnnaME has opened her Adobe InDesign 2021 folder and found the Fonts folder and has moved on.

As we chat amongst ourseleves, the mystery is why Windows uses a variety of folder icons—I have colorful folder icons for Ps and In but not Ai. But colorful or plain yellow, they are all folders, and double clicking opens all of them to reveal their contents.

~Barb

~Barb at Rocky Mountain Training

Dov Isaacs

Legend

It is absolutely not a matter of Windows. The applications themselves can set a directory or even a file to have a custom icon. And that is what some Adobe applications have chosen to do. The installer creates the directory and then changes its attribute to have a custom icon. Not my particular cup of tea, but probably an ego trip of some product marketing or engineer type! 🙂

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

Dov Isaacs

Legend

On behalf of Adobe, you will find the fonts directory for InDesign at the following location under Windows:

C:\Program Files\Adobe\Adobe InDesign 2021\Fonts

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

BobLevine

Community Expert

Hi Dov,

The OP appears to be using a non-English version of Windows which may be throwing things off. That combined with the fact that the folders are not using the standard File Explorer icons are really confusing them.

Dov Isaacs

Legend

I am using a “non-English” version of InDesign as well. If you put the full address specification into Windows Explorer it will get to the appropriate directory directly! 😉

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

Barb Binder

Community Expert

Hi Anna:

Please show us the contents of the Adobe InDesign 2021 folder.

~Barb

~Barb at Rocky Mountain Training

John Mensinger

Community Expert

I don't think that's a folder, Barb. Looks like a shortcut to InDesign.exe.

BUT right-clicking on that and checking its Properties would reveal the path to the Adobe InDesign 2021 folder, wherever it is.

BobLevine

Community Expert

It is most certainly a folder, John. The fact that it's identified with an ID icon seems to be throwing a whole lot of people off and I don't understand the resistance to double-clicking it to open it.

Barb Binder

Community Expert

I know that you sometimes need to store the fonts in InDesign but in this version I can't find the folder for that.

Here is the location of the InDesign fonts folder:

~Barb

~Barb at Rocky Mountain Training

AnnaMEAuthor

Known Participant

Thank you Barb,

I know that you sometimes need to store the fonts in InDesign but as you say, in this version there is no such folder. 😞

It doesn't look like your picture.

/Anna

John Mensinger

Community Expert

I don't know whether it will help with the template, but you can create the Fonts folder at the path Barb showed and put a copy of the probematic font there.

Eric Dumas

Community Expert

Hi,

Can you confirm the exact version of the opering system and the software you are using?

Can you also confirm:

do you use a font management software (Fusion, Font Agent,...)
have you stored the new font in a folder called Fonts, stored in the same location as your InDesign document?
have you tried to export a IDML file and start woriking from that ?

AnnaMEAuthor

Known Participant

Hi,

She has Windows 10 Enterprise version 2004 and InDesign CC 2021 16.0.1 x64.

She doesn't use any font managerment software
The fonts hare stored in th Font folder under Windows/Fonts. I know that you sometimes need to store the fonts in InDesign but in this version I can't find the folder for that.
Yes, I have saved the templet as an .idml file but it is the same results for her.

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