Fonts mysteriously disappeared and can't reactivate

Forum|Forum|1 year ago
June 13, 2024
3 replies
558 views

Early this morning we had a quick off/on power surge. Today I find my InDesign document is now missing fonts that I've been working with for months. I've turned on auto activate and after 40 minutes nothing has happened - just watching a spinning blue wheel. I've gone to the font menu and tried to activate there - again nothing. I'm now in adobe fonts and again just a spinning wheel! I can't see added fonts, installed fonts, nothing! Why did certain fonts suddenly go missing and how do I restore these fonts to my app and document?

Yes I'm a creative cloud subscriber. Mac OS Ventura 13.2 - InDesign 2023

Others

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Correct answer glenm17750827

It turns out it was an issue with CC app and my Mac OS. Upgraded the OS and the problem resolved itself.

Sent from my iPhone

Barb Binder

Community Expert

Why did certain fonts suddenly go missing

That's very odd but here's one more thing to try: restart your computer and then sign out and back in the the CC desktop app.

~Barb

~Barb at Rocky Mountain Training

G

glenm17750827AuthorCorrect answer

Participant

It turns out it was an issue with CC app and my Mac OS. Upgraded the OS and the problem resolved itself.

Sent from my iPhone

Barb Binder

Community Expert

Great! I marked your answer as correct.

It would be helpful to know what operating system you were on and which one you updated to that took care of this. It will likely come up again for someone else.

~Barb

~Barb at Rocky Mountain Training