Fonts not displaying in list in families

I upgrades from CS5 to CC about a year ago probably. My fonts were displaying in the list of fonts in families before, no issue. Now they are all separate. Example, if I want to switch from Arial and some of the text is bold or italic, if I switch to Adobe Jenson I have to select a single type (bold, regular, italic, etc.) Then all the text is the same without the settings that I made and I have to go back through and bold or italcize things.