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Tamir Anghel
Participant
March 28, 2022
Answered

Fonts not loading in InDesign

  • March 28, 2022
  • 7 replies
  • 4550 views

I am working in the most recent version of InDesign. When I open a packaged file received from a client. I am given the message from InDesign that fonts are missing. I then open Fontbook and load the supplied fonts. When I go back to InDesign they are not loaded. I have waited a good 5 minutes for InDesign to sync. Still nothing. If I save the document and quit InDesign, then relaunch it, the fonts are present. Anyone know how to fix this. In the past once fonts were loaded they would simply update in InDesign. Im hoping I dont have to quit and relaunce so many times throughout the day. 
Also, there have been instances where I load the font and they update in InDesign. I can see they visually have updated, but InDesign still shows an error of them missing and also has them highlighted in pink - even though they appear correct. If I follow the same process of quit and relaunch it resolves the issue, but again, trying to avoid constant quit and relaunch. 

    This topic has been closed for replies.
    Correct answer HARSHIKA_VERMA

    Hi All,

     

    We appreciate your patience. The issue is fixed with the latest InDesign version (17.2.1). Please update InDesign to the latest version and see if that helps.

     

    If you still experience the issue on the 17.2.1 version, then please try resetting the preferences. It will fix the issue.

     

    Let us know if you need further assistance. We'd be happy to help.

     

    Thanks,

    Harshika

    7 replies

    beak54072705
    beak54072705
    Participant
    June 1, 2022

    Hello, I hav ethe same problem, even with the update on 7.2.1
    One font is aktivated, but not in InDesign, I can use it in Photoshop and in Illustrator.
    This ist not a little bug, it is absolutely essential to be able to work with fonts that are ok.
    In InDesign 2019 it is not better.

    Any new ideas meanwhile?

      HARSHIKA_VERMA
      Community Manager
      HARSHIKA_VERMACommunity ManagerCorrect answer
      Community Manager
      May 10, 2022

      Hi All,

       

      We appreciate your patience. The issue is fixed with the latest InDesign version (17.2.1). Please update InDesign to the latest version and see if that helps.

       

      If you still experience the issue on the 17.2.1 version, then please try resetting the preferences. It will fix the issue.

       

      Let us know if you need further assistance. We'd be happy to help.

       

      Thanks,

      Harshika

      Anshul_Saini
      Community Manager
      Anshul_SainiCommunity Manager
      Community Manager
      April 5, 2022

      Hi @Tamir Anghel @EdwardCPI @Stephen22137919vb6k @Jeremy AB,

       

      We are sorry for the trouble. We are able to replicate the issue at our end with multiple fonts on v17.2 & in some instances, on v17.1 as well. We have logged a bug a with the product team last week, and they are currently investigating the issue on a priority.

       

      I would request you to upvote this UserVoice (https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/44970238-installed-font...) if not done already. By doing this, you will keep on getting updates related to this issue.

       

      Also, if possible, please share the download link to the fonts which are not showing up in Indesign here or via DM with me.

       

      In the meantime, you may install the older version of Indesign v17.0.1 or earlier until this issue gets fixed.

       

      Regards,

      Anshul Saini

        Jeremy AB
        Jeremy AB
        Known Participant
        April 7, 2022

        The font Outfit doesn't show up in InDesign but it does in other apps.

          E
          EdwardCPI
          Inspiring
          April 7, 2022

          Have you tried rolling back to 17.1 or 17.01?

          E
          EdwardCPI
          Inspiring
          March 31, 2022

          Revert to InDesign 17.01 and I believe your problem will be fixed. Quite a few people are reporting similar issues, and are finding that it is resolved by going back to 17.01. Try it and let us know.

            G
            Gretchen2D
            Participant
            January 29, 2024

            I just update to InDesign 19.1 and this problem started. Never had an issue with v17. I received some files in v19 which forced me to upgrade. Thanks for this comment, I will revert.

            Rishabh_Tiwari
            Community Manager
            Rishabh_TiwariCommunity Manager
            Community Manager
            February 7, 2024

            Hi ,

             

            Sorry to hear about the trouble. Can you confirm if you're getting any errors while loading font? Are those fonts available in any other Adobe application? You can also try the suggestions shared in this article. 

            Thanks

            Rishabh

            S
            Stephen22137919vb6k
            Participant
            March 31, 2022

            I have the same issue with InDesign (17.2), a particular font has just stopped showing up. The font works fine in other software such as Photoshop and illustrator but not InDesign.

            S
            Stephen22137919vb6k
            Participant
            March 31, 2022

            Reverted to 17.0 and the font issue has gone away.

            Jeremy AB
            Jeremy AB
            Known Participant
            March 29, 2022

            I woudn't even bother with FontBook. If you recieved properly packaged files, they will be in a folder called Document Fonts. When you open the InDesign file there will be no need to load the fonts at all because InDesign will see the packaged fonts and make them available for that document only. See if that helps the next time.

            BobLevine
            Community Expert
            BobLevineCommunity Expert
            Community Expert
            March 29, 2022

            What EXACT version are you using? How is that package being transferred to you? Is there a documents fonts folder involved or are you using Adobe Fonts? What operating system are you using?

              T
              Tamir AnghelAuthor
              Participant
              March 29, 2022

              Thanks for your efforts. I am using InDesign 2022 (17.1). I receive files from clients that use the Package process, so INDD, IDML, Font and Links are collected, zipped and usually sent via a file transfer service. These are all collected fonts (not Adobe TypeKit) that I activate in Fontbook on my MAC which is running Monterey 12.2.1.

              BobLevine
              Community Expert
              BobLevineCommunity Expert
              Community Expert
              March 29, 2022

              You are not using the latest release. 17.2 is now available so the first thing you should do is apply that update to see if it addresses anything that might be causing this.

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