Skip to main content
ReneMGL
ReneMGL
Participant
February 6, 2026
Answered

Generative Alt Text Credits Not Working in InDesign 21.2

  • February 6, 2026
  • 1 reply
  • 34 views

Hi everyone!

I’ve just updated my Indesign to 21.2 (WIN11) because I wanted to check out the new AI-Feature to generate Alternative Text directly in Indesign.

I checked out my credits (500) before. But I can’t get my Indesign to recognize/ use these credits.

I already checked out my CC and signed in again but the Problem ist still there: the ALT-Text-Option remains greyed out (see attached image)

Anyone knows how to get around this?

Your help is much appreciated, thanks in advance.

Correct answer ReneMGL

… just found the crucial thing: switch the extended paragraph styles (in paragrah style options) to English (US, GB, CAN).

Now the generate button can be clicked 😉. Nice weekend everyone!

1 reply

ReneMGL
ReneMGLAuthorCorrect answer
Participant
February 6, 2026

… just found the crucial thing: switch the extended paragraph styles (in paragrah style options) to English (US, GB, CAN).

Now the generate button can be clicked 😉. Nice weekend everyone!

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices