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ryanstill
ryanstill
Participant
March 22, 2023
Question

GIFs in my 'publish online' document only play once, but I've had GIFs work previously.

  • March 22, 2023
  • 2 replies
  • 1811 views

Hi there,

 

I'm having an issue where GIFs, that I've exported from Adobe Premiere, only play a single time when featured on my Adobe Publish Online interactive treatment document. 

 

Strangely, this was a problem for a previous project, but it solved itself for a reason I don't know.  And now, the document plays the same GIFs in an endless loop. You can see the working one (A) - HERE.

 

Although it takes a while to load some of the pages, the GIFs are endlessly looping. All as it should be. 

 

With my latest document (B), I'm running into the problem where GIFs don't loop when in the published document. 

 

You can see document B - HERE

 

Another issue is, the GIFs seem to stutter poorly on both documents. I'm not certain if that's just the performance of my laptop. 

 

Some things I've tried: 

  • It seems to have nothing to do with the size of the GIFs, since the A document has GIFs that are equivalent size to the B document. 
  • This seemingly has little to do with InDesign's internal animation programme, since I'm not actually animating inside of InDesign, I'm simply just importing a GIF file. So, the 'timing' section is greyed out when I highlight my GIFs. 
  • I've updated inDesign. I'm on 18.2.1
  • In the EPUB Interactivity Preview, the GIFs also don't loop. So, for some reason the programme doesn't seem to be enabling looping on the B document. But, when looking at EPUB on the A document, they do loop. 

 

My Publish Online settings are the same for both documents, see below. I've tried various iterations of the GIF options pallette, with no success. 

 

This topic has been closed for replies.

2 replies

T
Trudi5E89
Inspiring
March 12, 2024

I resolved this by opening the GIF in Photoshop. In the bottom left of the timeline window there is a looping option, so you can switch from 'loop once' to 'loop forever'. Indesign will then playback accordingly when you preview or publish online.

HARSHIKA_VERMA
Community Manager
HARSHIKA_VERMACommunity Manager
Community Manager
March 22, 2023

Hi @ryanstill,

 

Thank you for reaching out, and sorry for the trouble. It sounds like you're having some trouble with your GIFs not looping properly in your Adobe Publish Online document.

 

Firstly, it's worth checking the original GIF files in a web browser to see if they loop properly there and let us know if things are set up correctly in Adobe Premiere. 

 

Also, regarding the stuttering issue, this may be related to the performance of your laptop, especially if the GIFs are large and complex. You can try optimizing the GIFs for the web by reducing their size and/or color palette, which may help with performance.

 

Let us know how it goes, and we will be happy to assist you further.

 

Thanks,

Harshika

ryanstill
ryanstillAuthor
Participant
March 22, 2023

Thanks for the reply. The videos also don't loop when viewing on a browser. 

HERE is an example from document B

When viewing a GIF from document A online, it loops. 

But both all GIFs loop on Mac's preview. 

 

I don't understand why they should operate differently though, because I created both sets of GIFs with Premiere in the same process.

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