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colibri07
colibri07
Participant
December 7, 2017
Question

Gotham fonts - missing glyphs

  • December 7, 2017
  • 2 replies
  • 2735 views

** Adobe InDesign v12,  OS: Windows 10 - font: Gotham OTF **

We are experiencing problems with the Gotham font – freshly purchased all glyphs were initially available, then on reopening the same document, all non-italic fonts had lost whole groups of glyphs – affected were the special sets, including all super/subscripts, alternates.

Cleared the entire font set, reinstalled it, placed fonts in the InDesign fonts folder - to no avail, they will not display.

NB, the font works fine in AI, even Word... so all fonts are there.

Since Gotham is popular (and now used as part of our branding) – has anyone experienced and found a solution to the problem?

    This topic has been closed for replies.

    2 replies

    @mj
    Community Expert
    @mjCommunity Expert
    Community Expert
    December 8, 2017

    Try clearing your Adobe font cache.

    1. Quit all Adobe Apps.
    2. Go to C:\Program Files\Common Files\Adobe\TypeSpt and move any AdobeFnt*.lst files to a temporary folder on your desktop.
    3. Please Do NOT move or delete AdobeFnt.db or FontNames.db as they are not font cache files.
    4. Restart your PC
    5. Start up InDesign. It will take longer to open as it will have to rebuild the font cache.
    6. Test your doc to see if this resolves your problem

    HTH

      colibri07
      colibri07Author
      Participant
      December 8, 2017

      You da master!

        

      Thank you very much for your detailed response.

      And while it did not solve the issue, it still solved the riddle.

      Cleared the LST files and restarted as instructed – twice as Windows is now user-based, so on my machine they appeared in my AppData, both Roaming and Local (instead of \Common Files).

      There is a Composite LST file (which is empty?), but on first opening the (French) document in question had a problem with a 'composite font' that could not be resolved – then it disappeared, but so did the font sets. – Le voilà!

      Merçi bien!

      Erica Gamet
      Erica Gamet
      Inspiring
      December 7, 2017

      Are you using font management software or manually placing the fonts? I am using pretty much the entire family and having no issues. I am on Mac though.

      colibri07
      colibri07Author
      Participant
      December 8, 2017

      Hi, Erica, and many thanks for your response.

      We do not use font management software, just drag & drop. I've a sneaking suspicion it has to do with the fact we're using InDesign with Windows. However, in this case the problem occurs only with non-italic fonts in InDesign, all other (Adobe & MS) products display the font set correctly, so ultimately the solution would seem to lie with Adobe.

      Out of interest, is there a particular font management app (or two) you can recommend?

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