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D
D. Klein
Participant
October 18, 2023
Question

GPU Preview does not work (or seldom works) with macOS Sonoma 14.0

  • October 18, 2023
  • 3 replies
  • 1922 views

All of my InDesign document content dissapears unless I switch to CPU Preview (existing GPU Preview). This occurred after my Mac mini (M2 Pro) was in a state of sleep (this could have been coincidence).  When I say all, I mean my menus and controls are all visisible but content is completely blank - no page, no margins, no rule lines, etc.   

 

 

    3 replies

    J
    justenjay
    Participating Frequently
    August 23, 2025

    Two years later and this is still an issue - any fix Adobe? It's slowing down an already slow program to the point of being unusable. 

    E
    Community Expert
    Eugene TysonCommunity Expert
    Community Expert
    August 23, 2025

    It's only for Retina/HDPI screens/monitors - it's not needed if you don't have this. 

     

    It literally does very little except supposedly support higher resolution screens. 

    I have a Mac M3 and a HDPI display and I always turn off the GPU performance thing - I would never really have it on. 

     

    It does nothing for performance of the software. 

    J
    justenjay
    Participating Frequently
    August 23, 2025

    When I say slowing down, I mean it's a slow process to have to close your file completely (potentially without previewing before a save), then re-open a document every time. 

    -
    -seed-
    Participating Frequently
    November 9, 2023

    Happens to me all the time. It’s affects only already opened documents. If I open up a new file it works fine.

    Made a little Screen Cap to illustrate. It’s in German but I’m switching between CPU and GPU Preview. In CPU Preview the Canvas glitches when I marquee select.

     

    InDesign 2024 / Macbook Pro M1 / Sonoma 14.0 (23A344)

     

     

      -
      -seed-
      Participating Frequently
      November 9, 2023

      Forget an important fact: This happens on an external Monitor connected via USB-C

       

        beergotmeripped
        beergotmeripped
        Participant
        April 24, 2024

        Thanks for replying with more detail on when this happens so I know I'm not crazy (and makes it easier to workaround the issue). I have seriously been having this issue for over a year now... damn I hate Adobe. 

        BobLevine
        Community Expert
        BobLevineCommunity Expert
        Community Expert
        October 18, 2023

        Known issue. Try turning off your rulers but, the best course of action is to roll back to Ventura until Apple or Adobe gets it fixed.

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