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October 15, 2024
Question

Graphical Glitches in CC Library Panel on 1440p HDR Monitor with InDesign

  • October 15, 2024
  • 1 reply
  • 101 views

This started a few weeks ago and no matter what I do the problem persists. 

 

I have a 1440p HDR monitor, Windows 11 (latest) and only in indesign and only in the CC library panel, do I get graphical glitches. Without clicking anything, just simply moving my mouse, the pnel turns yellow and white, and gets brighter the more I ass over it. 

 

I have tried with and without HDR enabled, I have gone through HDR configuration, I have tried resetting my GPU (RTX3060 12GB), but still the glitches persist and it makes it a nightmare to make my colour selelections. 

 

Please see the screenshot and video capture. 

 

 

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1 reply

Abhishek Rao
Community Manager
Community Manager
October 15, 2024

Hi @Justin31424692rku4,

 

Thank you for reaching out. I can understand how frustrating this graphical glitch must be, especially when it affects your workflow. To better assist you, please share the version of InDesign you’re using and provide some details about your operating system? Additionally, does this issue occur with just one specific document, or are you experiencing it with all your InDesign files?

In the meantime, a few troubleshooting steps we would like you to try:

1. Ensure that your GPU drivers are up to date. Sometimes, driver updates can resolve compatibility issues.

2. If you are on macOS, go to 'Edit > Preferences > GPU Performance' in InDesign and try toggling the GPU Performance option off and on to see if that resolves the glitch.

3. Try Resetting InDesign preferences. You can do this by holding down 'Shift + Ctrl + Alt' (Windows) or 'Shift + Command + Option' (Mac) while starting InDesign.

 

Looking forward to hearing back from you!

 

Best,  
Abhishek Rao