Grey box is coming in PDF when we export as PDF from InDesign CC server 2021

Forum|Forum|3 years ago
September 23, 2022
2 replies
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Grey box is coming in PDF when we export as PDF from InDesign CC server 2021, gery box area is rectangle which is used to for placing another indd as image.

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M

Manan Joshi

Community Expert

So to verify what @Willi Adelberger said. See if this document exports fine using a desktop version of InDesign that will isolate that this is not an IDS or a scripting issue but a document issue

-Manan

Willi Adelberger

Community Expert

Probably the placed INDD or used assets are saved on a remote server and not available offline.

Either make all assets offline available or export a PDF/X-4 from that INDD and use it instead.

Willi Adelberger

Community Expert

Not offline available can also come from a cloud service (e.g. Dropbox), which tries to save space and does not put a complete file on your computer, but only a proxy which you have to make locally available with a right mouse click command.

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