Skip to main content
inesm32419043
inesm32419043
Participating Frequently
Mar 23, 2021 4:24 PM UTC
Answered

Having issues with Buttons in InDesign interactive PDF

Hi! I'm creative an interactive poster where I ahve an info icon buuton which will open a pop-up window with more infomration. 

FRom 63 buutons, 50 are finally working, but the last 13 are not. The info button is in the PDF, but when I click nothing pops-up.

an someone tell me why or suport me with this.

Thanks

 

Characteristics of the "info" icon button:

 

Characteristics of the pop-up window:

 

I'm working with layers:

 Works fine here:

  Does not work at all in these last 2 columns:

 

 

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Derek Cross
    Derek CrossCorrect answer
    Community Expert
    Mar 24, 2021 10:56 AM UTC

    You can have a word or words or an image (such as a button shape) as a document hyperlink to say another page in the document, or to an external website. Some devices, for example, iPads, don't have rollover capability – only click – you should avoid multi-action buttons like On Click, On Roll Over, etc. Multi-state object (MSO) don’t work at all in an Interactive PDFs.

    View reply

    13 replies

    Derek Cross
    Community Expert
    Derek CrossCommunity ExpertCorrect answer
    Community Expert
    Mar 24, 2021 10:56 AM UTC

    You can have a word or words or an image (such as a button shape) as a document hyperlink to say another page in the document, or to an external website. Some devices, for example, iPads, don't have rollover capability – only click – you should avoid multi-action buttons like On Click, On Roll Over, etc. Multi-state object (MSO) don’t work at all in an Interactive PDFs.

    Translate
      inesm32419043
      inesm32419043Author
      Participating Frequently
      Mar 24, 2021 11:46 AM UTC

      Thanks, Derek.

      It is the first time I'm actually using all this features like this and maybe the last time I use with this extent 🙂

      Translate
        JonathanArias
        JonathanArias
        Legend
        Mar 24, 2021 7:37 PM UTC

        You may have found the limits of the software.

        Translate
        JonathanArias
        JonathanArias
        Legend
        Mar 23, 2021 5:29 PM UTC

        can you duplicate a popup that does work and just swap out the text?

        i often have issues like this with indesign. inconsisten performace. i also make things into objects to clear them out and set up the popup again one at the time till it works.

        Translate
          inesm32419043
          inesm32419043Author
          Participating Frequently
          Mar 24, 2021 9:33 AM UTC

          Thanks Jonathan for your support. No, it doenst work after trying what you suggested, but I will give it a try again with not with the info" button instead of the pop-up boxs.

          I will keep you updated on the results 🙂

          Translate
          inesm32419043
          inesm32419043Author
          Participating Frequently
          Mar 24, 2021 9:41 AM UTC

          Okay, I just tried it and it doesnt work 😞 I really don't understand why it doenst work.

          Is there a limit for buttons or something when it open on the Acrobat?

          Translate
          inesm32419043
          inesm32419043Author
          Participating Frequently
          Mar 23, 2021 4:27 PM UTC

          Hi! I'm creating an interactive poster where I have an "info" icon button which will open a pop-up window with more information. 

          From 63 buutons, 50 are finally working, but the last 13 are not. The "info" button is in the PDF, but when I click nothing pops-up.

          Could someone, please, tell me why or helpe me out here. 🙂

           

          Thanks and sorry about the writing on the original message.

          Translate
          Terms & ConditionsAccessibility statement
          Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices