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Participant
July 23, 2025
Question

Having trouble opening InDesign

  • July 23, 2025
  • 1 reply
  • 123 views

Hi all, my problem is either that InDesign opens and then stalls on the Calling Late Initialisers page showing the pinwheel of doom or it opens as it normally should (but takes an age to do it), and then allows me to do a single activity on a document, and then also showing the pinwheel of doom. How do I resolve this? I've been trying to use InDesign for a while and thought the new update might work better. My Mac has the latest OS- Sequoia 15.5, is an M2 Pro chip, and should work based on these specs according to the Adobe Creative Cloud Installer. I also tried the Adobe Creative Cloud Cleaner earlier today but this still remains a problem. 

1 reply

leo.r
Community Expert
Community Expert
July 23, 2025

Try to create a new admin account in System Settings > Users & Groups and work from there. Will it make a difference?

Anubhav M
Community Manager
Community Manager
July 23, 2025

Hello @Chip21,

I'm sorry to hear about your experience. I hope Leo's suggestions helped resolve the problem. If not, kindly try rebooting your computer in Safe Mode (Windows / macOS) and let us know if it helps.

Looking forward to hearing from you.

Anubhav