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SassiFox
SassiFox
Participant
July 19, 2021
Question

Having trouble saving a large (7 500pp) InDesign merged file into a PDF

  • July 19, 2021
  • 4 replies
  • 801 views

Hello, we are trying to save a large (7 500pp) merged file (merged in InDesign) into a PDF, and it keeps showing the following message after it's trying to save for a very long time:  'InDesign quit unexpectedly'.  We have also received 'Files is corrupted' message.  The merge was successful - we just can't seem to save it as a PDF.  HELP...please!

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    4 replies

    G
    gsbatchwva
    Participating Frequently
    July 20, 2021

    The "File Corrupt" in an indication that there is a permissions problem. Make sure no other programs are accessing the folder you are working in and close the folder completely. Access it only through InD. Unless there is a specific reason to do so, you shouldn't be merging to a new document with such a large file. Merge directly to a PDF.

    C
    caumock
    Participating Frequently
    July 19, 2021

    Exact same issue only with a much smaller file.  Upgraded sytem over the weekend and now I am incapacitated.  I uninstalled the program, reinstalled the program.  Created "sample pages", tried to convert to pdf files created as recently as Friday to absolutely NO avail.  I am very frustrated as I have a magazine deadline to meet.  I continue to receive a message thet there is no "workaround" to my error.  

     

    Lukas Engqvist
    Community Expert
    Lukas EngqvistCommunity Expert
    Community Expert
    July 19, 2021

    @caumock  If you upgraded the system then I would look at if the system changed security permissions. What system did you upgrade to specifically? 

    C
    caumock
    Participating Frequently
    July 19, 2021

    InDesign indiucated that there was a software upgrade avaiable.  I installed the upgrade and now am having all sorts of issues.  I am no longer able to modify document pages, delete pages, edit content or even insert pictures without InDesign crashing.  I continue to send the pronlem to InDesign.  The response is that there is "no work around".  At the very least I like to go back to the pre-upgraded software.

    Dave Creamer of IDEAS
    Community Expert
    Dave Creamer of IDEASCommunity Expert
    Community Expert
    July 19, 2021

    Is this a single file or in nm InDesign book file? I'm not sure what you mean by (7 500pp)--is that seven files in an ID book, seven independent files, or 7,500 pp in a single file?

     

    What are the specs of your system--particularly RAM and available hard drive space?

    What method are you using to create your merge--Data Merge, XML, or a third-party plugin?

     

    Assuming your system is capable, I would disable background processing.

    Then try using the "binary method" to test your file.

    Output the first half of the book, then the second half.

    If you get an error on one half or both, split that in half again.

    For example, if 7500 pages, output 1-3750 and then 3751-7500.

    If the first half generates an error, split it into two parts: 1-1875 and 1876-3750.

    Keep splitting until you can pinpoint the error. 

     

     

    David Creamer: Community Expert (ACI and ACE 1995-2023)
    LinSims
    Community Expert
    LinSimsCommunity Expert
    Community Expert
    July 19, 2021

    Let me move this to the InDesign forum for you.

    The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.

      Lukas Engqvist
      Community Expert
      Lukas EngqvistCommunity Expert
      Community Expert
      July 19, 2021

      @LinSims There was already a duplicate in the InDesign forum

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