HEIC Bug: Non Adobe Software is needed to open HEIC files when exporting to PDF

Forum|Forum|3 years ago
November 1, 2022
1 reply
4461 views

Has anyone else experienced this issue? Seems that InDesign on Windows is still not working properly with HEICs. Worked fine on MacOS.

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sammy_yo_wammyAuthor

Participant

Here's my installed software and OS info for reference:

BobLevine

Community Expert

Well, you're quite out of date with Windows but that's not the issue. It's going to cost you $0.99 to add HEIC capability to Windows.

This is about Windows 11 but it works with Windows 10 as well. https://www.tomshardware.com/how-to/open-heic-files-windows-11

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sammy_yo_wammyAuthor

Participant

Thank you for clarifying! I wrongly assumed that the new InDesign update would include the HEVC codec. I was also able to circumvent the $1 (just seems wrong for Microsoft to charge for a common codec, but I'll save that for MS forum). Per this article from HowToGeek, I was able to get a free version of the codec by pasting this url into my browser:

ms-windows-store://pdp/?ProductId=9n4wgh0z6vhq

This free version can't be found using search feature in the Store, but it is still made by Microsoft. In addition, I installed this plugin. I'm now able to export PDFs from InDesign containing HEIC images.

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