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HELP! Automatic hyphens disappear when exporting pdf

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Help! All my automatic hyphens disappear when exporting a pdf. First I thought it was all hyphens but in closer inspection all soft- and discretionary hyphens remain. I've tried everything from uninstalling, downgrading, updating, restarting my computer... Nothing seems to work. I packaged the file and sent it to a friend and he was able to output a pdf with the hyphens, but I can't do it on my own inDesign (using the latest version, legit Cloud version)

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samulisamuliCorrect answer

Inspiring

I even contacted the adobe customer service chat and they denied it's a problem with inDesign. However, it definetly was a bug (still is) and I figured it out: I realized I had a stroke in my body text aligned "center", when I changed alignement to "outside" the problem dissapeared (and the hyphens reappeared). Such a strange bug (especially when the bug just appeared in the 2020 update). How Adobe messes up something like this is beyond me—I'm also dissapointed how the customer service didn't believe me.

Scott Falkner

Community Expert

Does this happen with all documents or only one or some documents? Does it happen with all fonts or only some fonts? If you’re not sure save a copy of a problem file and change the font for the body copy.

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Matthias.G.ermany

Inspiring

i thought it’s an issue with these special opentype font, which we will use for legal texts on label. because she is perfect fit for the german food law.

but chatgpt give me the tip to check the outline option. i looks like it the center font outline tis the cause. i only use the outline (center) to create a overfill on black backgrounds for the light font style. Regular is much thicker compared to light.
i will send @Abhishek Rao some smaples for an internal check up of this behavior

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nprabhuviveka

Participant

I have the same issue when saving pdf from word. The optional hyphen is missing in some places but the same appear in the word. Anybody have some solutions?

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BobLevine

Community Expert

As in a Microsoft forum, please. This is for InDesign and is an old discussion so I'm locking it.

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JuliaPlaneta

Participant

We're having the same problem on two different computers, InDesign 2021 on one and InDesign 2022 on the other. I'll try the workaround ASAP. Thanks!!

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samulisamuliAuthor

Inspiring

For me the bug appeared after 2020 and every version after that has the same bug... It's absolutely crazy that they just never fixed it 😕😕

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JuliaPlaneta

Participant

I've changed the center stroke settings, worked like a charm. Thank you very much!

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János6C14

Participant

I have experienced this problem too, on Win10, Adobe InDesign CC2021 16.4 x64

This is very disappointing.

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samulisamuliAuthor

Inspiring

Yeah it's dissapointing if they still didn't fix this 😕😕

Did you try the workaround I wrote here earlier?

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linegry

Participant

I have exactly the same problem!! Nothing is working. Can anybody help??

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S

samulisamuliAuthorCorrect answer

Inspiring

I even contacted the adobe customer service chat and they denied it's a problem with inDesign. However, it definetly was a bug (still is) and I figured it out: I realized I had a stroke in my body text aligned "center", when I changed alignement to "outside" the problem dissapeared (and the hyphens reappeared). Such a strange bug (especially when the bug just appeared in the 2020 update). How Adobe messes up something like this is beyond me—I'm also dissapointed how the customer service didn't believe me.

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