Participant

Question

Help, I cant scale the window 'file info' which is causing the bottom options to dissapear

Forum|Forum|4 years ago
September 27, 2021
3 replies
819 views

A little while ago the window of file info became unscalable which causes me not to be able to click on exit or save. It is so annoy to tab in to the blindness and hope you enter at the right moment.

By non scalable i mean: you can not drag the corners to get smaller. It jumps back. Also deleting the application does not work.

Please help me, i am so done with this.

This topic has been closed for replies.

A

Arqétipo5CBD

Participant

You can just press the "Esc" button

N

Nafra35678606exg1

Participant

But it still doesn't save the metadata, it only closes the window

Ashutosh_Mishra

Inspiring

Hi there,

Sorry to hear about your experience. I agree with Peter. In addition to his response, please try the suggestions given on this community post & let us know if they help.

Regards,

Ashutosh

T

TulipkillerAuthor

Participant

Thank you for your answer, but sadly this hasn't worked. It will open een menu with the options of login off, task management etc. Also, there is no explanation in the community post that will be helpfull for me.

Peter Kahrel

Community Expert

When you reset the preferences by holding down Ctrl+Alt+Shift when InDesign starts you should see just one alert that asks you to confirm that you want to remove ID's preferences. That's all. Nothing to do with task management and log-ins.

Peter Kahrel

Community Expert

You should be able to fix that by removing InDesign's preferences. Exit, then restart while holding down Alt+Ctrl+Del (or its Mac equivalent).

T

TulipkillerAuthor

Participant

Thank you for your answer, but sadly this hasn't worked. It will open een menu with the options of login off, task management etc.

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