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S
Sophie32892825dpcp
Participant
March 31, 2025
Question

Help: Indesign generated a restricted PDF

  • March 31, 2025
  • 3 replies
  • 794 views

Hi everyone,

I got a problem using Adobe Indesign today. After exporting a PDF from Indesign, I found the PDF is resxtrced, and other users could not edit or comment on it. How to resolve it? I did not add any passcode to the PDF, nor did I passcode protect the Indesign file.

 

3 replies

Peter Spier
Community Expert
Peter SpierCommunity Expert
Community Expert
March 31, 2025

Could be you simply didn't check the box to "Enable for Commenting" ?

S
Sophie32892825dpcpAuthor
Participant
April 2, 2025

No see my reply above.

Peter Spier
Community Expert
Peter SpierCommunity Expert
Community Expert
April 2, 2025

That is a setting in the export dialog, nothing to do withthe PDF security settings....

Abhishek Rao
Community Manager
Abhishek RaoCommunity Manager
Community Manager
March 31, 2025

Hi @Sophie32892825dpcp,

 

Thanks for confirming that no password protection was applied in InDesign. Could you check if this happens with all exported PDFs or just this specific file? Also, are you opening the PDF in Adobe Acrobat or another PDF viewer? Is the passcode prompt appearing for you or only for others you've shared the PDF with?

If possible, try exporting the PDF again using the High-Quality Print preset and see if the issue persists. Additionally, please share your InDesign version and OS details so I can investigate this further. Looking forward to your update!

 

^

Abhishek

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Sophie32892825dpcpAuthor
Participant
April 2, 2025

No, the security feature is turned off. 

 

S
Sophie32892825dpcpAuthor
Participant
April 2, 2025

BTW, as this is an online guide so it's best to export with an interactive format. After confirming with team members, they can edit and comment on the resirected PDF files,  so we can skip this probelm. Thank you all.

Note: It may be a bug for latest Adobe Acrobat version No.: 25.1

O.S.: Windows 11

Similar posts on the Adobe Comunity:

https://community.adobe.com/t5/acrobat-discussions/every-adobe-acrobat-file-says-quot-this-is-a-restricted-file-quot-when-clicking-on-quot-add-comments/td-p/15162536

Willi Adelberger
Community Expert
Willi AdelbergerCommunity Expert
Community Expert
March 31, 2025

Did you add password security?

 

S
Sophie32892825dpcpAuthor
Participant
March 31, 2025

No, I confirm that the passcode option is un-selected in the Indesign.

 

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