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M
Marketing Ventura
Participant
October 28, 2025
Question

Help! My InDesign files keep getting corrupted all the time

  • October 28, 2025
  • 2 replies
  • 230 views

Hello everyone! I’m having an issue with Adobe InDesign — my files keep getting corrupted, and I haven’t been able to recover them. Has anyone experienced this before or knows an effective way to fix or recover corrupted InDesign files? Any help would be greatly appreciated!

2 replies

Abhishek Rao
Community Manager
Abhishek RaoCommunity Manager
Community Manager
October 28, 2025

Hi @Marketing Ventura,

 

Sorry to hear you're running into trouble with your InDesign files. As the expert mentioned, could you please share which version of InDesign and operating system you're using, and where your files are stored, on a local drive, external disk, network, or cloud storage?

If the files appear corrupted, try creating a new blank document and use File > Place to import the damaged INDD file into it. Also, let me know what exactly happens when you try to open the file, do you see any error message or does the app crash? If you get an error, please share a screenshot, so I can take a closer look.

 

Looking forward to your update.

Abhishek

Abhishek Rao
Community Manager
Abhishek RaoCommunity Manager
Community Manager
November 11, 2025

Hi @Marketing Ventura,

 

I wanted to update you that I was able to locate the submitted crash report, and a bug has been logged for this issue. The product team is aware of the problem and is currently working on a fix.

I'll share an update here as soon as there’s more information or when the fix becomes available.

 

Thanks for your patience while the team works on resolving this.

Abhishek

    Willi Adelberger
    Community Expert
    Willi AdelbergerCommunity Expert
    Community Expert
    October 28, 2025

    Did you try to repair the files via IDML export?

    M
    Marketing VenturaAuthor
    Participant
    October 28, 2025

    I can’t open the file to convert it to IDML. Can someone explain how to do it or if there’s another way to recover the file?

     

    BobLevine
    Community Expert
    BobLevineCommunity Expert
    Community Expert
    October 28, 2025

    You need to provide complete details on exactly what's going on here including how the files are saved and stored, what version of InDesign and what operating system.

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