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Participant
August 18, 2025
Question

Hi my indesign 2024 keep crashing (log attached)

  • August 18, 2025
  • 2 replies
  • 190 views

Hi my indesign keep crashing (log attached)

 

 

2 replies

nikunj.m
Legend
August 28, 2025

Hi dara41171055, 

Just checking in to check how things are going? Were you able to resolve the issue, or are you still experiencing the same behavior?


Thanks,
Nikunj

Participant
August 18, 2025
ind_error.rtf
Abhishek Rao
Community Manager
Community Manager
August 18, 2025

Hi @dara41171055,

 

Thanks for sharing the crash log. Could you please update to the latest InDesign 20.5 version and check if the issue still occurs? As a first step, try running your Mac in safe mode to rule out any third-party conflicts: https://adobe.ly/4mpHzTw.

Can you also confirm if you see the Adobe crash reporter dialog box when the app crashes? If yes, please send the report through that dialog and share the email address with me via DM, so I can track the logs. Ref: https://adobe.ly/45oECfV.

If the problem continues after updating and testing in safe mode, let me know if it happens with every file or only certain documents, and whether it occurs during specific actions like opening, saving, or just when the app is idle. This will help us narrow it down further.

 

Looking forward to your update.

Abhishek