How can I resolve the unexpected closure of AIGPUSniffer?

Forum|Forum|6 years ago
July 25, 2019
返信数 2.
424 ビュー

Come posso risolvere la "Chiusura inaspettata di AIGPUSniffer"?

Di seguito i dettagli del problema e la configurazione di sistema

The details of the problem and the system configuration are shown below:

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Crash Report {Edited by MOD}

[Message snipped by moderator]

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Srishti_Bali

Legend

Hi Simona,

Thanks for reaching out and sharing the details. If I understand your query, InDesign 2019 is crashing on macOS Mojave. I would request if you can share a few more details like:

When (On launch/ While working on it) it is crashing?
Is it crashing while using some specific Tool/Panel?
Is the issue related to a specific document(s)/asset(s)? If yes, could you please share the document(s)/asset(s) with us? You can upload it to the creative cloud and share the download link.
Are there any recent changes made to your system? For example, any antivirus, system updates or web extensions installed recently.
Does resetting InDesign Preferences (Set preferences in Adobe InDesign ) help resolve the issue? Please do take a backup of the same before resetting them. Location is mentioned in the article.

Looking forward to your response!

Regards,

Srishti

simonac40362634作成者

Participant

Hi Srishti,

Thanks for your feedback.

The problem occurs when the computer starts up, is not linked to one or more documents and started to appear immediately after installing macOS Mojave (version 10.14.5).

At start-up every application I try to open is slowed down and I have to wait for everything to unlock, after which the message that I reported in my first post appears.

The restoration of Indesign preferences did not work.

Thanks in advance.

Simona