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A
Anonymous
January 19, 2017
Question

How do I clear prefs with InDesign 2017

  • January 19, 2017
  • 2 replies
  • 3477 views

Normally holding down CMD+Opt+Ctrl+Shift when launching works but since the update that doesn't seem to be the case anymore. I've recently upgraded to MacOS Sierra.

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    2 replies

    Barb Binder
    Community Expert
    Barb BinderCommunity Expert
    Community Expert
    January 19, 2017

    And, Darrella, before you uninstall/reinstall, try the manual deletion of the prefs file from the article I posted. It takes less time:

    ~Barb at Rocky Mountain Training
    A
    Anonymous
    January 19, 2017

    thanks I'll try that later!

      Barb Binder
      Community Expert
      Barb BinderCommunity Expert
      Community Expert
      January 19, 2017

      Same as before, but it's always been a timing issue. Press down the keys as soon as you start InDesign. From my double-check on 2017, just now on my Mac:

      There's an alternative technique though, in this post:

      Troubleshooting 101: Replace, or "trash" your InDesign preferences

      ~Barb at Rocky Mountain Training
      Sandee Cohen
      Sandee Cohen
      Legend
      January 19, 2017

      I've found it easier, with InDesign in the Mac Dock to press all four keys and then click the ID icon in the dock.

      This brings up a contextual menu that has "Open" under Options.

      No mad dash to cram my fingers on the right keys.

      I don't know if there's an equivalent for the Task Bar in Windows.

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