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Participant
Aug 5, 2025 1:19 AM UTC
Answered

How do I use the beta feature to convert PDFs to InDesign files?

I'm currently using version 20.4, which has the feature,
and I thought that simply dragging a PDF would activate the feature,
but nothing happens when I drag it. Do I need to activate it separately?

 

Could it be that it doesn't work because it's the Korean version?

 

courageous_Zenith6792Correct answer
Participant
Aug 5, 2025 6:45 AM UTC
quote

No, when I go to File > Open, the PDF file doesn't appear, and I have to select All Files to see it. Is it possible that the file isn't supported and the function isn't working? 


By @courageous_Zenith6792

 

As far as I understand, it means that PDF conversion isn't supported in your version. I don't know if that's because it's the Korean version. Maybe others - or Adobe reps - can provide more info on this.


After changing the account language setting to English and reinstalling, it works. Thank you.

8 replies

Laitlyn25
Participant
Mar 20, 2026 5:21 PM UTC

Hi, my account setting is in english; however, I encountered the same problem, anyone could help please, I urgently need the files.

 

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leo.r
Community Expert
Community Expert
Mar 20, 2026 5:45 PM UTC

​@Laitlyn25 What are your InDesign and operating system versions? Also, what are the exact steps you perform?

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Laitlyn25
Participant
Mar 21, 2026 8:59 PM UTC

Thnaks Leo, I'm using version 20.01, do I have to update it?
same as Zenith, simply dragging a PDF but nothing happens when I drag it. 

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leo.r
Community Expert
Community Expert
Aug 5, 2025 4:50 AM UTC

can you open PDF via the File > Open menu?

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Participant
Aug 5, 2025 5:45 AM UTC

No, when I go to File > Open, the PDF file doesn't appear, and I have to select All Files to see it. Is it possible that the file isn't supported and the function isn't working?

 

Translate
leo.r
Community Expert
Community Expert
Aug 5, 2025 5:53 AM UTC
quote

No, when I go to File > Open, the PDF file doesn't appear, and I have to select All Files to see it. Is it possible that the file isn't supported and the function isn't working? 


By @courageous_Zenith6792

 

As far as I understand, it means that PDF conversion isn't supported in your version. I don't know if that's because it's the Korean version. Maybe others - or Adobe reps - can provide more info on this.

Translate