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mehday33
mehday33
Participant
Mar 17, 2026 8:57 AM UTC
Answered

How to Download and Install InDesign 2024 on macOS When Not Listed

"Hi everyone,

I recently switched to a new MacBook and I am trying to set up my workflow. I have several ongoing projects that were created using InDesign 2024 (version 19.x).

To ensure the layout and formatting of these existing files remain perfectly intact, I do not want to convert them to the latest version of InDesign at this stage. I specifically need to install the 2024 version on my new machine to continue working on these files.

However, when I check the 'Other Versions' section in the Creative Cloud Desktop app, the 2024 version is not listed or available for download. I have searched through various Adobe help pages but haven't found a direct download link or a way to make it appear in the app.

Could someone please guide me on how to access and install InDesign 2024 on a new macOS system?

Thank you in advance for your help!"

    Abhishek Rao
    Abhishek RaoCorrect answer
    Community Manager
    Mar 23, 2026 4:11 PM UTC

    Hi ​@mehday33,

     

    Thanks for your patience. I’ve shared more details with you over DM, so please take a look there.

    Also, just to mention, as per Adobe’s support policy, we officially support only the current and previous version of Creative Cloud apps. You can refer to this here: https://helpx.adobe.com/support/programs/cc-support-policy.html#cci

     

    I hope this helps. 

    Abhishek

    View reply

    22 replies

    Albe77
    Participant
    Oct 18, 2026 11:00 AM UTC

    I'm having exactly the same problem. I've had to replace my computer, and Adobe won't let me install InDesign CC 2024. Only CC 2025 and CC 2026 are available.

    This is a huge problem for me because my main client still uses InDesign CC 2024.

    Is there anyone who can help me? All I need is the InDesign CC 2024 installer.

    I would really appreciate any help or guidance you could provide.

    Thank you very much in advance!

    Translate
    leo.r
    Community Expert
    leo.rCommunity Expert
    Community Expert
    Oct 18, 2026 4:27 PM UTC

    As you already know from earlier posts here, there’s no official way to obtain InDesign 2024 (unless you’re using an enterprise license). Do you know why your main client still uses InDesign 2024? You can send them IDML files but it’s not a particularly productive way to work.

    You can also try to contact Adobe support and ask them for the InDesign 2024 installer. If they decide you have a legitimate case they may give it to you but don’t count on it.

    Translate
    DavidTW
    Participating Frequently
    Sep 8, 2026 10:31 AM UTC

    How can I install InDesign 2024 on my new iMac M4, running Tahoe? I work with customers who are still running ID v.19.x

    Translate
    leo.r
    Community Expert
    leo.rCommunity Expert
    Community Expert
    Sep 8, 2026 5:11 PM UTC

    ​@DavidTW: In brief: you can’t. Only the current and the preceding product versions are available, that is 2026 and 2025. Do you know what the reasons are for your customers to use InDesign 2024? In the meantime, you can send them IDML files (just make sure not to use any features that are not available in InDesign 2024).

    Translate
    DavidTW
    Participating Frequently
    Sep 18, 2026 2:37 PM UTC

    Thanks. I managed to get a dmg file direct from Adobe. It took about five attempts for a download that wasn’t corrupt, but we got there eventually! This particular client of mine only upgrades every two to three years, so I imagine they’ll be moving over to 2027 when that’s announced. 

    Translate
    kjschskjdcskdjc
    kjschskjdcskdjc
    Participating Frequently
    May 7, 2026 9:22 PM UTC

    And they wonder why people pirate software. They sure make it hard to download their software unless you have a brand new shiny Mac just off the lot.

    Translate
      Kleber27691741gg5o
      Participant
      May 5, 2026 8:15 AM UTC

      I updated my macOS with Sonoma and I absolutely need the Adobe 2024 version. However, according to Adobe's policies, I'll have to replace my macOS because they don't support the latest versions. It seems it no longer makes sense to continue as a subscriber to the service. Because before I had to format, I had Adobe support for my macOS Big Sur. I've been looking for a solution for two days, simply because you refuse to allow the installation of an older version that you have in your repository. Adobe's logic is extremely perverse.

      Translate
      leo.r
      Community Expert
      leo.rCommunity Expert
      Community Expert
      May 8, 2026 1:21 AM UTC

      Just in case: it’s a duplicate question, a reply for which is below: 

       

      Translate
      mehday33
      mehday33Author
      Participant
      Mar 17, 2026 10:45 AM UTC

      Thank you for your interest. I'm getting the error "Error Installer is corrupt. Please re-download the installer and try again." during installation. I've downloaded it twice and received the same faulty product both times. Why is this happening?

      Translate
      Abhishek Rao
      Community Manager
      Abhishek RaoCommunity ManagerCorrect answer
      Community Manager
      Mar 23, 2026 4:11 PM UTC

      Hi ​@mehday33,

       

      Thanks for your patience. I’ve shared more details with you over DM, so please take a look there.

      Also, just to mention, as per Adobe’s support policy, we officially support only the current and previous version of Creative Cloud apps. You can refer to this here: https://helpx.adobe.com/support/programs/cc-support-policy.html#cci

       

      I hope this helps. 

      Abhishek

      Translate
      Kleber27691741gg5o
      Participant
      May 5, 2026 8:15 AM UTC

      Adobe's logic is extremely perverse. I updated my macOS with Sonoma and I absolutely need the Adobe 2024 version. However, according to Adobe's policies, I'll have to replace my macOS because they don't support the latest versions. It seems it no longer makes sense to continue as a subscriber to the service. Because before I had to format, I had Adobe support for my macOS Big Sur. I've been looking for a solution for two days, simply because you refuse to allow the installation of an older version that you have in your repository.

      Translate
      Anubhav M
      Community Manager
      Anubhav MCommunity Manager
      Community Manager
      Mar 17, 2026 9:22 AM UTC

      Hello @mehday33,

      Thanks for reaching out. I have sent you a DM. Kindly check.

      Anubhav

      Translate
      mehday33
      mehday33Author
      Participant
      Mar 17, 2026 10:50 AM UTC

      Thank you for your interest. I'm getting the error "Error Installer is corrupt. Please re-download the installer and try again." during installation. I've downloaded it twice and received the same faulty product both times. Why is this happening?

       

      Translate
      DavidTW
      Participating Frequently
      Sep 8, 2026 11:40 AM UTC

      Same error here. Did you ever get this resolved?

       

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