Question

How to download InDesign 19.5 version?

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Hi there

I had to replace my old laptop, which had InDesign 19.5 on it as that's the version my client is using.
But I'm struggling to download that version on my new laptop - a Dell Latitude 7420, running Windows 11 Pro, with 16 GB RAM.

On the Adobe desktop app, the oldest INDD version I can access is 20.0. Any idea how I can download 19.5?

Thanks!

How to

L

Lively_Symphony3baf

Participant

Hello, I hope that this thread is still being monitored, I need 19.5 as well. Thanks

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leo.r

Community Expert

Can you please elaborate? Why do you specifically need InDesign 2024? Maybe someone can suggest an alternative solution for your particular task.

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L

Lively_Symphony3baf

Participant

It’s the last version of InDesign that works with my company’s ad tracking software. We are testing an updated version that will use the newest version of inDesign, however, we are still months away from going live.

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tonks_the_auror

Community Expert

One of my clients is using CS2 (don’t ask!) I am using the most recent version. I save an IDML file to send to her, and that works pretty well. You could give it a try.

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sharp_adventures8643

Participant

I’m having this same issue and need to run 19.5.3 for my company’s compatibility issues. Did any of you find a way to download it?

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J

Janet31589686y2jd

I need Indesign version 19.5.3, hoping I can receive the instructions and download links as well. Thanks.

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A

andrewm31406129

I need Indesign version 19.5.3, hoping I can receive the instructions as well. Thanks.

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BobLevine

Community Expert

Short answer is you can't. The policy is only the current version and the most recent prior version are available. You can contact Adobe and see if they'll help but I wouldn't count on it.

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robd29852284Author

Thanks, Bob
I've been wrestling with this for days, and every time I come back to that same option: only version 20.0.
But how do I even contact Adobe? The virtual assistant is useless for this problem, and I can't find a direct contact for support anywhere!

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BobLevine

Community Expert

Version 21 and 20 should be available.

As far as contacting a human? Sorry, I can't be of much help there. You can try posting here: Download & Install - Adobe Product Community

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