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Participant
July 31, 2024
Question

How to fix the slow loading of remote saved InDesign files on Windows

  • July 31, 2024
  • 1 reply
  • 435 views
So after getting zero help from Adobe Support over the last two days, myself and the IT folk I work with were able to solve my issue of files saved on remote network drives taking WAY too long to load in InDesign. After encountering long load times in InDesign bring up the Windows Event Viewer and check for errors. If Error is: "Windows API call WaitForMultipleObjects returned error code: 575. Windows system error message is: {Application Error} The application was unable to start correctly (0x%lx). Click OK to close the application. Reported at line: 3714." Continue to https://cloudbymoe.com/f/azure-ad-connect-v2---service-unable-to-start-after-a-reboot Follow these amended instructions. - Go to Task Manager. Open Services Tab. Look for EntAppSvc. Stop it if running. - Go to: C:\Program Files\Microsoft SQL Server\150\LocalDB\Binn\Templates - Copy the model.mdf and modellog.ldf - Open: C:\Users\"user"\AppData\Local\Microsoft\Microsoft SQL Server Local DB\Instances\MSSQLLocalDB - Paste model.mdf and modellog.ldf and replace. - Now go back to Task Manager Service tab, and start EntAppSvc. - InDesign should now load normally I hope this ends up helping others! It feels hard to beleive that itd just be my machine with this issue, and i dont quite trust support to document this, despite giving them the same information.
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1 reply

Participant
July 31, 2024

Forgot to add: Windows 10 machine running InDesign 18.2.1

 

Abhishek Rao
Community Manager
Community Manager
August 2, 2024

Hi @MEVGraphic,

 

Thank you so much for sharing your solution and the detailed steps you took to resolve the issue with InDesign files saved on remote network drives.

 

Your detailed instructions and willingness to help others in the community are truly commendable. This kind of collaboration and sharing of knowledge is what makes our community so valuable.

 

If you have any other tips or need further assistance, please don't hesitate to reach out.

 

Thank you again for your contribution!

 

Best,

Abhishek Rao