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BOEFR
Participant
October 29, 2024
Question

How to Revert InDesign to Version 18.5 After Automatic Update to Version 20

  • October 29, 2024
  • 1 reply
  • 1705 views

Dear all,

 

Due to issues with one of our employees' computers, Creative Cloud automatically updated the InDesign program from version 18.5 to the latest version 20. Reverting to the previous version through Creative Cloud is not possible (only version 19 is available).

 

Is there a way to reinstall version 18.5? This is important to us as everyone in the office is working on this version, and for certain reasons, we hadn’t planned on updating to a newer version.

 

Thank you in advance fot the informations.

 

<Title renamed by MOD>

1 reply

Abhishek Rao
Community Manager
Abhishek RaoCommunity Manager
Community Manager
October 29, 2024

Hi @BOEFR,

 

I understand the importance of keeping everyone on the same version. Here’s how you can reinstall InDesign version 18.5:

1. Open the Creative Cloud desktop app.
2. Go to Apps and find InDesign.
3. Click on the three dots next to InDesign and choose Other versions.
4. From the list, select version 18.5 and click Install.

 

Additionally, to prevent automatic updates in the future, you can turn off Automatic Updates:
1. In the Creative Cloud app, go to Preferences.
2. Under Apps, turn off 'Auto-update for InDesign.

 

Let me know if this helps or if you need further assistance!

 

Thanks, 

Abhishek Rao

    Robert at ID-Tasker
    Robert at ID-Tasker
    Legend
    October 29, 2024

    @Abhishek Rao

     

    Has Adobe changed their policy about only ONE previous major version being available?

     

    Abhishek Rao
    Community Manager
    Abhishek RaoCommunity Manager
    Community Manager
    October 29, 2024

    Hi @Robert at ID-Tasker,

     

    Adobe’s policy currently supports only the latest version and one prior major version of Creative Cloud apps. This is why versions 19 and 20 are available in the Creative Cloud app, as outlined in Adobe’s support policy [here](https://adobe.ly/3YnRYUQ).

    If a user needs access to version 18.5, Adobe Customer Support can assist directly. You can reach out to them [here](https://adobe.ly/40i6ccx) for further help.

     

    Let me know if there’s anything else I can assist with!

     

    Thanks,  
    Abhishek Rao

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