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Allen5FDB
Allen5FDB
Participant
Mar 11, 2026 2:21 PM UTC
Answered

How to Transfer an Adobe Translator Pro Plugin License to Another User

Hi,

Is there a way to transfer the Translator Pro Plugin that we purchased for one user that no longer in our company, to one of the existing Adobe user?

We purchased the Translator Pro in exchange.adobe.com.

Thank you,

Allen5FDB

    Allen5FDB
    Allen5FDBCorrect answer
    Participant
    Mar 12, 2026 5:53 PM UTC

    I received a response from Adobe Exchange Support, apparently the plugin can only be accessed by the user who originally purchase it and can not be transferred. we will need to buy a new license for the plugin.

    thank you all for your advise!

    View reply

    9 replies

    Allen5FDB
    Allen5FDBAuthorCorrect answer
    Participant
    Mar 12, 2026 5:53 PM UTC

    I received a response from Adobe Exchange Support, apparently the plugin can only be accessed by the user who originally purchase it and can not be transferred. we will need to buy a new license for the plugin.

    thank you all for your advise!

    Translate
    Dave Creamer of IDEAS
    Community Expert
    Dave Creamer of IDEASCommunity Expert
    Community Expert
    Mar 11, 2026 4:17 PM UTC

    Not an Adobe product. Go to this site:

    https://it-tun.com/

    Email: contact@it-tun.com

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    David Creamer: Community Expert (ACI and ACE 1995-2023)
    Allen5FDB
    Allen5FDBAuthor
    Participant
    Mar 11, 2026 4:43 PM UTC

    Thanks Dave! I contacted them and told met that it is not possible as the billing/licensing is handled by Adobe especially the plugin was purchased two years ago. they referred me to contact Adobe support if maybe they can offer a solution. 

    Waiting for Adobe support  if there is a resolution.

     

    Translate
    Dave Creamer of IDEAS
    Community Expert
    Dave Creamer of IDEASCommunity Expert
    Community Expert
    Mar 11, 2026 4:49 PM UTC

    Why do I get the feeling that Adobe will point back to the developer… 🤣

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    David Creamer: Community Expert (ACI and ACE 1995-2023)
    Peter Spier
    Community Expert
    Peter SpierCommunity Expert
    Community Expert
    Mar 11, 2026 2:32 PM UTC

    have you contacted the author of the plugin?

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    Allen5FDB
    Allen5FDBAuthor
    Participant
    Mar 11, 2026 2:35 PM UTC

    I haven’t contacted them yet. I fist reached out to adobe support and referred me here int he community. I’ll check with the author. thank you for the advise!

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